We have had multiple issues with Avanti saying we didn't pay when we did and them sending us to collection and having to prove to collection we already paidThey also have horrible service and when you try to call for help, their phone menu doesn't workWe complained about the phone menu for monthsBecause it doesn't work, you can't get through to the office
When signing a contract because they told us (and others that live there) that we could either pay a security deposit or just $down without having to pay anything after, and then when you choose $they charged us after we moved out
When we finally moved out for good recently and into a home, they sent our remaining balance to debt collection when we had already paid our final bill by cashier's check in person to their officeThat's not all -- they also sent our remaining balance bill to debt collection days before the deadline even occurred
Sending people to debt collection is serious, and so is being able to c
We have had multiple issues with Avanti saying we didn't pay when we did and them sending us to collection and having to prove to collection we already paidThey also have horrible service and when you try to call for help, their phone menu doesn't workWe complained about the phone menu for monthsBecause it doesn't work, you can't get through to the office
When signing a contract because they told us (and others that live there) that we could either pay a security deposit or just $down without having to pay anything after, and then when you choose $they charged us after we moved out
When we finally moved out for good recently and into a home, they sent our remaining balance to debt collection when we had already paid our final bill by cashier's check in person to their officeThat's not all -- they also sent our remaining balance bill to debt collection days before the deadline even occurred
Sending people to debt collection is serious, and so is being able to c