Web Infotech, LLC.

I purchased a service contract with Web Infotech, LLC located at [redacted] in April for years (year plus free years) for $for computer software supportThe first couple of months from April to August, I called the [redacted] number and was connected to someone that I asked computer software questions to as I had a problem with my computer Today, Sept20, 2016, I called the computer support number and it said the number was not taking calls I tried looking online to find an alternate number and found a website that said: Web Infotech LLC The website gave NO information for a telephone number They had an email tab to enter an email, which I did and the email that was sent back to me said that they would contact me shortlyWELL.....of course, I got NO phone call either By all looks of it.....this company appears to be fraudulent as I cannot reach them and have received no further information from them They were recomm

We have received the complaint from the [redacted] and are working with him to resolve the issueIf we cannot resolve the issue we will refund the money back to himOur ultimate goal is customer satisfaction

I purchased a service contract with Web Infotech, LLC located at * *** *** *** ** *** in April for years (year plus free years) for $for computer software supportThe first couple of months from April to August, I called the *** number and was connected to someone that I asked computer software questions to as I had a problem with my computer
Today, Sept20, 2016, I called the computer support number and it said the number was not taking calls I tried looking online to find an alternate number and found a website that said: Web Infotech LLC The website gave NO information for a telephone number They had an email tab to enter an email, which I did and the email that was sent back to me said that they would contact me shortlyWELL.....of course, I got NO phone call either
By all looks of it.....this company appears to be fraudulent as I cannot reach them and have received no further information from them
They were recomm

We have received the complaint from the [redacted] and are working with him to resolve the issue. If we cannot resolve the issue we will refund the money back to him. Our ultimate goal is customer satisfaction.

Complaint: [redacted]
I am rejecting this response because:To date, I have not been...

contacted by them.  This is the first news I have heard in regards to my complaint, and as of yet, have still NOT been contacted by them. I have heard nothing from them in regards to resolving the issue.I would like my money refunded.
Regards,
[redacted]