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Web Network Reviews (3)

This letter is in reference to your complaint ID [redacted] for Mr*** [redacted] The following is our responseWe do not have any promotion for $for any kind of servicesMr*** [redacted] might have seen promotion run by some other companies like AOL or any other web sites which apparently we are not linked/relatedOur minimum charge is $and we have never ever ran any promotion of $for any servicesHe might have called our company by accident and wanted us to pay him back $for which we have no clueWe heavily advertise on Google Ad, Bing and some other websites as well but only for tech support and Printer related issuesIf Mr [redacted] thinks he has seen our ads of such nature please let him show where did he found it?We strive for the best possible customer service for our clients but unfortunately in this case Mr [redacted] has never been our client and we do not provide any service what he is claiming.I therefore request you to close this case in name of my corporation.Please feel free to contact me at my cell anytimeI will be more than willing to extend any help.Thanking you

This letter is in reference to your complaint ID [redacted] for Mr. [redacted]. The following is our response.1. We do not have any promotion for $9.99 for any kind of services.2. Mr. [redacted] might have seen promotion run by some other companies like AOL or any other web sites...

which apparently we are not linked/related.3. Our minimum charge is $49.99 and we have never ever ran any promotion of $9.99 for any services.4. He might have called our company by accident and wanted us to pay him back $9.99 for which we have no clue. We heavily advertise on Google Ad, Bing and some other websites as well but only for tech support and Printer related issues.5. If Mr. [redacted] thinks he has seen our ads of such nature please let him show where did he found it?We strive for the best possible customer service for our clients but unfortunately in this case Mr. [redacted] has never been our client and we do not provide any service what he is claiming.I therefore request you to close this case in name of my corporation.Please feel free to contact me at my cell anytime. I will be more than willing to extend any help.Thanking you

First of all I would like to thank you and your organization for taking up the consumer cause and doing a great service to the community. I am responding on behalf of Web Network(ID [redacted]). We are a web based company helping individuals and companies in solving their technical issues relating to...

computers, printers, website support and so on. We received your letter in mail yesterday and immediately responded to the customer (Ms. [redacted]). First of all she was calling a wrong 800 number which does not belong to us. Anyway, we have already spoken with her and resolved the issue.As a policy when we provide our services to any customer we provide guarantee with the work, for instance if you are buying only incidental plan(to to correct the immediate problem) we do provide 72 hours to customer if the same problem persists we fix it without any charge within 72 hours time frame. If a client has purchased our monthly, quarterly or yearly plan then there is no need to worry since we provide 24/7 support to our clients with any of our plans.Within next couple of days we will send you all the paper work done with Ms [redacted] to satisfy her needs.In future please feel free to call my cell ###-###-#### or you can even use this email(my personal) if there is any such complaint.Please let me know what we need to do to be a member of your esteemed organization.Thank you once again.

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