Web's Best Deals

Initial Business Response /* (1000, 5, 2015/06/23) */
This was an eBay purchase you made on February 28th and provided an old address in eBay's checkoutThe package was delivered to that address you providedYou contacted me after the package had already been delivered by UPS and explained the
issueThe UPS tracking number on the package is ***
You filed an eBay claim and stated on March 20th you contacted the person at the address you provided and they told you they sent the package backUPS tracking does NOT show the package was returnedIt still shows today June that the package was delivered to the address you providedAs I explained UPS can't force the person at your former house to give back the packageUPS tracking would have scans if the person at your old address refused the packageWe track all returns and have not received anything backIf you have valid proof that shows these were returned I'm happy to review themeBay closed your claim on April stating you made an error at checkout which I tried to help you resolveeBay closed the claim in my favorGo to your old address which you had the item shipped to and ask them for the items back because they are the ones you claim stole from youIf we make a mistake we take full financial responsibility for the item but in this case we followed all policies and proceduresThis was an error you made in checkout and didn't catch right away for us to fix before deliveryI'm sorry but I can't be financially responsible for an error you made and admit makingIf you have valid visible proof the items came back to me please provide it

Initial Business Response /* (1000, 5, 2015/08/05) */
I went over the eBay auction XXXXXXXXXXXX with the buyer showing that the dimensions "Phone Case, 4.3inX 2.5inX 0.8in" were stated on the auction showing the item wouldn't work for the buyer's Iphone I gave the buyer the following link
https://www.apple.com/iphone-6/specs/ to Apple's website of the phone measurements; 5.44" x 2.64" x 0.27"I provided the buyer with a link to the eBay auction and a photo of the screenshot of the auction with the informationI attached the screenshot to this Revdex.com case for review alsoSince the information was correctly posted on eBay the return doesn't qualify for a prepaid return label as the buyer requestedWe do have a day return policy and so I emailed the buyer our return instructions and addressAs soon as the item comes back we will process a full refund of the $the buyer paid for the item
The buyer can ship the item back to:
Web's Best Deals
Attn: XXXXXXXX
Excelsior Blvd
Hopkins, MN
Please make sure the return is postmarked within days of the original shipmentIt also must be properly repacked in the same or similar shipping box with packaging material that follows the shipper packaging guidelinesPlease email tracking information when you ship the itemI recommend (not required) insuring the packageAs soon as the item comes in the original condition I'll issue you a full refund