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Weber Brothers Flooring

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Weber Brothers Flooring Reviews (1)

Review: We originally purchased our carpet from [redacted] and Weber Brothers installed it in 2011. On May 7, 2013, they came back to fix a few ridges that developed in the second floor bedrooms, which they were paid for, since it was past our original 1 year warranty. They stated that the new repairs would be warranted for 1 year (until May, 2014). When they left on 5/7, it was noted there was a ridge in the master bedroom doorway, which they advised may flatten out in a week or so. They were back on 5/15 and fixed that problem, but at the same time they created a new ridge in the doorway to the bedroom opposite the master (which has created another ridge inside the bedroom). When they left on 5/15, it was noted that they created a new problem, but they advised to wait at least 2 weeks to see if it flattened out. In early June, we made a follow-up call to advise the problem still existed. I spoke with [redacted] and he advised he would call me back as he did not have his scheduling book at the time. He never called back, and over the course of the next two and one-half months, I called and left at least 12 messages on all 3 numbers I had: ###-###-####, ###-###-#### and ###-###-####. All of my calls went to voicemail and I left messages, but I never received a return call. I also texted [redacted] and [redacted] on 8/28 requesting a reply by end of day 8/30, but I received no response.Desired Settlement: We'd like to get the outstanding repairs completed as per their stated warranty or get a refund of the $150 they were paid.

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Description: CONTRACTORS- FLOORING

Address: 2700 W 21st St, Erie, Pennsylvania, United States, 16506-6915

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