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Weber Tire Company Inc.

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Reviews Weber Tire Company Inc.

Weber Tire Company Inc. Reviews (4)

The spindle bolts have nothing to do with changing the steering rackThey are part of the alignmentThey are no parts required to do an alignmentI am disappointed that the business will not stand behind their work, nor behave in a professional manner about thisMy dispute is about the alignment, not the steering rackThat is why I am asking for my $back, not $

June 13, 2014Dear *** ***,I have spoken with the customer in question, and he informed me that the dispute has been resolved in a satisfactory manner and that he planned to contact Revdex.com to withdraw his complaintOur insurance Compensated the Customer for the damages to his vehicle
Please contact me if you have any more questions about this .Thank you,Weber Tire Co, Inc

November 21, 2014
To whom it may concern,
while we regret the [redacted] was dissatisfied with his experience with Weber Tire, Co., we have some serious doubts as to the Veracity of his claim. According to our records, he filed a fraud complaint with his credit card servicer, and...

they contacted us with a similar complaint in August of 2013. We addressed this complaint to their satisfaction then. [redacted] had his service done in October of 2012. We have a warranty on mechanical work that is valid for 3 months or 3,000 miles, whichever comes first. When customers request that their own parts be used, our warranty is void. Aside from the work done in October of 2012 on Invoice #[redacted], we have not performed any other mechanical work for [redacted].[redacted] did not bring the issue of the spindle nut to our attention until close to a full year after he had the original work done. The original invoice for the work done in 2012 is attached to this letter. [redacted] states that his original estimate included work done on his spindle bolts, but this is not true, as we never provided, nor were ever asked to provide, an estimate. We did replace his steering rack and pinion, but with parts that he provided and requested that we use. 
If you have any more questions, please feel free to contact us. We can be reached by phone at [redacted] or via e-mail at [email protected] you,Stuart R

Review: After recently moving to the [redacted] area last sunday I had some issues with my 1998 [redacted]. I awoke Monday 4/28/14 to a flat tire. After some research I brought my truck to Weber Tire in [redacted], VA on Tuesday 4/29/14. I had to drop it off during the day while I was at work and then picked it up after hours in the parking lot. I happen to notice a broken key in my cup holder, which I determined was on my key-chain, but didn't think anything of it at the time. However, Wednesday 4/30/14 I was heading back from the office and stopped to get a drink at a gas station in [redacted] (sully station). Upon returning to my vehicle ,putting the key, and turning the ignition, my lights, radio, and air turned on, but the engine didn't turn-over or do anything. The ignition switch felt very loose and broken. I called weber 5/1/14 morning, but they claimed the broken key came off in the door and not the ignition. I find that hard to believe because I haven't had any issues or problems with the truck for several years. I believe an employee put the wrong key in the ignition and turned it till it broke and caused damage to my ignition.Desired Settlement: Reimbursement for costs in fixing ignition/starter.

Business

Response:

June 13, 2014Dear [redacted],I have spoken with the customer in question, and he informed me that the dispute has been resolved in a satisfactory manner and that he planned to contact Revdex.com to withdraw his complaint. Our insurance Compensated the Customer for the damages to his vehicle. Please contact me if you have any more questions about this .Thank you,Weber Tire Co, Inc.

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Description: Battery Supplies

Address: 10900 Main Street, Fairfax, Virginia, United States, 22030

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