I have been fighting with snap fitness Mchenry to cancel my membership for the past few weeks, no employees are ever at the location when I go to talk to them, they don’t answer the phone, and it took over a week to get a response to my emailsWhen they did respond they told me I could cancel it online but I can’t because Snapfitness.com doesn’t recognize my email as having a membership attached to itThey then tried to tell me that I needed to put in a day written notice to cancel my membership as was in the “agreement” I “signed” when I signed upThere was no agreement when I signed up, they took my information and sent me a door keyThere is nothing online for canceling a membershipI know this for a fact because my girlfriend spent two months fighting with this business to get her membership canceled and when they finally did, they canceled it in a dayThey refuse to cancel my membership and want me to put in the day notice so they can continue to charge meI’m getting
I have been fighting with snap fitness Mchenry to cancel my membership for the past few weeks, no employees are ever at the location when I go to talk to them, they don’t answer the phone, and it took over a week to get a response to my emailsWhen they did respond they told me I could cancel it online but I can’t because Snapfitness.com doesn’t recognize my email as having a membership attached to itThey then tried to tell me that I needed to put in a day written notice to cancel my membership as was in the “agreement” I “signed” when I signed upThere was no agreement when I signed up, they took my information and sent me a door keyThere is nothing online for canceling a membershipI know this for a fact because my girlfriend spent two months fighting with this business to get her membership canceled and when they finally did, they canceled it in a dayThey refuse to cancel my membership and want me to put in the day notice so they can continue to charge meI’m getting