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WeComeToYouCarWash.com

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WeComeToYouCarWash.com Reviews (2)

Revdex.com:At this time, I have not been contacted by WeComeToYouCarWash.com regarding complaint ID ***.While the business has not contacted me nor apologized for derogatory comments or poor treatment, *** ruled against the business after I filed a claim to get my money back
I received a refund via ***’s claims process after the business refusedFurther, the business had instructed me to leave my car unattended and unsupervised in order to receive their service and said I live in a safe enough area to do soWhen I said no, they argued with me about the safety of my neighborhood, implying I should do thatSince then, several unlocked cars in my town and neighboring towns have been lootedI don’t appreciate the smugness of the business after I kindly asked them just to refund meIt wasn’t until they made judgmental comments about women and mothers that I became insistent on not working with them and upon being refundedThey are not nice peopleThey mock their customers.Regards,*** *** Sincerely,*** ***

Initial Business Response /* (1000, 5, 2015/07/31) */
Our Service Warranty Manager is currently waiting for [redacted] (homeowner) to set up an appointment with [redacted] for leak damage drywall repairs and during this appointment the Service Warranty Manager would be completing the...

remaining items needing to be addressed.
Initial Consumer Rebuttal /* (3000, 7, 2015/08/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The builder uses canned excuses like this or avoids the client and doesn't return phone calls. Let's stick to facts...The flood and water damage happened on June 11th, 2015. It is now August 5th and the damage from the water to the drywall, ceiling and floors have yet to be fixed. Furthermore we have a list of 40 other items some or which are still from pre possession walk thru that have not been addressed yet.
It has gotten so bad that we have had to get [redacted] involved. They are currently sending a 3rd party in to our home at the builders expense to assess the situation. This builder deserves nothing more than a "D" rating in my opinion.
Final Business Response /* (4000, 20, 2015/09/11) */
[redacted]Document Attached[redacted]
Attached is a copy of the Pre-Occupancy Inspection Report. I had been misinformed regarding the staining of the Pergola, as it is detailed on the report. Service has communicated that the pergola cannot be stained for approximately one year, due to the green pressure treated chemical that will bleed through when the wood gets wet. One this bleeding process is done, than the pergola can be stained.
[redacted] (Site Sup) and the homeowners have been in constant communication addressing this list, along with the list provided by [redacted] to resolve and finish all outstanding items.
Final Consumer Response /* (4200, 22, 2015/09/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This response about the pergola speaks volumes to the incompetence, lack of communication and unprofessionalism of [redacted] and the rest of this company! Only when a client gets lawyers, Revdex.com, [redacted] and [redacted] of [redacted] involved does anything get done. If you are reading this do yourself a HUGE favour and do your research before making the biggest mistake of your life!!!

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Address: Private Address, Dobbs Ferry, New York, United States, 10522

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