Earlier today I spoke to a nice older man on the phone who made me an appointment for 5:15(they close at 6) he ensured me that that would be fine even after I told him I would try my hardest to make it by 5:but wasn't certainI called back shortly after and a much younger man answeredI told him I would be there in minutes (it was 5:10) so I would be minutes lateI told him that I had just gotten the money for the oil change/tire rotation and this was the only day I could do it for the next two weeks (I'm begging at this point) He flat out said that no that he couldn't take meAnnoyed and offended, I asked him if 5-minutes really made that much of a difference and he told me he didn't like the way I was speaking to him when I was clearly crying and begging for service
Earlier today I spoke to a nice older man on the phone who made me an appointment for 5:15(they close at 6) he ensured me that that would be fine even after I told him I would try my hardest to make it by 5:15 but wasn't certain. I called back shortly after 5 and a much younger man answered. I told him I would be there in 10 minutes (it was 5:10) so I would be 5 minutes late. I told him that I had just gotten the money for the oil change/tire rotation and this was the only day I could do it for the next two weeks (I'm begging at this point) He flat out said that no that he couldn't take me. Annoyed and offended, I asked him if 5-10 minutes really made that much of a difference and he told me he didn't like the way I was speaking to him when I was clearly crying and begging for service.
Earlier today I spoke to a nice older man on the phone who made me an appointment for 5:15(they close at 6) he ensured me that that would be fine even after I told him I would try my hardest to make it by 5:but wasn't certainI called back shortly after and a much younger man answeredI told him I would be there in minutes (it was 5:10) so I would be minutes lateI told him that I had just gotten the money for the oil change/tire rotation and this was the only day I could do it for the next two weeks (I'm begging at this point) He flat out said that no that he couldn't take meAnnoyed and offended, I asked him if 5-minutes really made that much of a difference and he told me he didn't like the way I was speaking to him when I was clearly crying and begging for service
Earlier today I spoke to a nice older man on the phone who made me an appointment for 5:15(they close at 6) he ensured me that that would be fine even after I told him I would try my hardest to make it by 5:15 but wasn't certain. I called back shortly after 5 and a much younger man answered. I told him I would be there in 10 minutes (it was 5:10) so I would be 5 minutes late. I told him that I had just gotten the money for the oil change/tire rotation and this was the only day I could do it for the next two weeks (I'm begging at this point) He flat out said that no that he couldn't take me. Annoyed and offended, I asked him if 5-10 minutes really made that much of a difference and he told me he didn't like the way I was speaking to him when I was clearly crying and begging for service.