WeGotSoccer

We were able to work with [redacted] to ship out all but one item We are working to get the one back ordered item to [redacted] as soon as possible [redacted] Customer Experience ManagerWeGotSoccer [redacted]

We sincerely apologize for the confusion of this matterIt appears that it was a new employee, that did not completely understand the situationWe have since sent the socks overnight, and as of today have refunded the $back to your cardAgain we apologize for this confusion.Regards, [redacted] Customer Experience Director

Per conversation with *** via phone, we have worked with him to assure that his order will arrive to him on 8/11/Below is the verbiage that is used on our website to make our customers aware of the variables in the custom order processing times. "EZ-KIT orders are processed
individually for application of your club specific logos and numbers for your personalized kit! Due to this process, EZ-KIT Custom Orders may take up to 2-weeks to process.Shipping estimates are subject to change due to item availability and order volumeIf your order contains a backordered item, your order will be processed as a ship and backorderA note will be included on your packing slip outlining the backordered item(s) and estimated date of arrival.Please note that expedited shipping does not expedite processing timeExpedited shipping applies to how quickly the order will arrive once it processes through production and ships from the WGS production facility."

We sincerely apologize for the confusion of this matter. It appears that it was a new employee, that did not completely understand the situation. We have since sent the socks overnight, and as of today have refunded the $48.95 back to your card. Again we apologize for this...

confusion.Regards, [redacted]Customer Experience Director

We were able to work with [redacted] to ship out all but one item.  We are working to get the one back ordered item to [redacted] as soon as possible.  [redacted]Customer Experience ManagerWeGotSoccer[redacted]