Weighknecht Plumbing Services Reviews (1)
Weighknecht Plumbing Services Rating
Description: Plumbing Fixtures, Parts, Supplies - Retail, Plumbers
Address: P.O. Box 191, Coopersburg, Pennsylvania, United States, 18036
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Review: On May 1, 2013 [redacted] Weighknecht was not available to provide plumbing service at the time of my call to him. He called his son to provide the service and proceeded to charge me a $39 "dispatcher" fee. I later called [redacted] on May 9th about this fee and he indicated that he would return the fee. I followed up with a call to [redacted] in early June to remind him of his promise and requested that he return my call. He has not returned either my follow-up call or the $39.Desired Settlement: Return of $39.00
Consumer
Response:
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Review: [redacted]
I am rejecting this response because:
This response contains unrelated information and an outright fabrication (i.e. LIE). First of all, I was verbally quoted a fee of $145.00 for the sump pump repair. On that call, rather than suggest that I call another plumber, he proceeded to pass the work onto his son and added $39.00 to the bill. When I later noticed the added fee he indicated that he would return the later-explained $39.00 fee to me. The overall bill was $835 to do the work that ** Weighknecht outlined in his response. The same scope of work would have cost $600 at the big-box stores such as [redacted] and [redacted]'s.
All I am asking is that the $39.00 be returned, as promised. It is the action that any ethical business would take.
Regards,