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Weir Construction Reviews (2)

Initial Business Response /* (1000, 8, 2017/09/18) */
Weir Construction
[redacted]
Revdex.com
[redacted]
Case ID : [redacted]
To whom it may concern,
I, [redacted], of Weir Construction, was hired by [redacted] to carry out various...

repairs at her property located at [redacted] All repairs were supervised on-site by [redacted]. Multiple invoices were submitted at the request of [redacted]. After Submitting Final invoicing on August 11, 2017, [redacted] requested I review the billed amounts, as he felt there may have been an error. Upon completing a review of this bill, it was determined that there was an error, and I asked that August 11 invoices be voided so I could provide a new correct invoice.

Although a new invoice was submitted to [redacted], with a detailed breakdown of all charges, and a sincere apology for the billing error, complete payment is still not forthcoming. As [redacted]s assessment of time and material spent to complete all work are not accurate, and my attempts to explain all charges have been met with disbelief, I look forward to a review by a neutral party. Please find attached a breakdown of time, material, and waste disposal completed from 5 pm July 14th to completion.
(see pgs 2-3 ). AS is evident in the breakdown, there was no double billing for installation of a door, and any time taken to complete installation of the doors was accounted for generously in the billing, and the number of hours, to each .25 minute increment, with what they represent is clear. Since customer has stated that " willing to pay for all time spent on repairs.", I will be happy to accept the adjusted amount of $[redacted] in the place of $[redacted] which was billed, leaving an amount owing of $[redacted]
[redacted] has also taken to publishing slander and falsehoods on his face book account, and issuing threats to publishing more to his account if I pursue the balance owing. As the balance owing is for work completed in good faith, and under his direct supervision, I look forward to receiving payment immediately, and his use of [redacted] is subject to the laws of the land, and I will defend my reputation if required.

If the outstanding balance of $[redacted] is not paid immediately, I will pursue a claim in small claims court for the outstanding balance of $[redacted], plus any associated costs. As customer service is a large part of my business philosophy, it is always regrettable when a dispute arises, but every effort has been put forth to resolve this matter, and it is my hope the information provided will suffice.
With Thanks,
[redacted]
Owner Operator

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