Weitz Construction

Complaint: [redacted] I am rejecting this response because: Saturday, 7/25/15, I met with J.R., The representative of Pete's Landscaping , to resolve this issue Their proposal, as I understand it, is this: They will tathe old sod, rototill, put in new top soil and prepare the new topsoil for the laying of new sod They will do this at the company's expense (approx$575) I will be required to pay for the new sod ($975) and the new sod will not have a warranty because I do not have a sprinkler system with a timer for watering sqftof new sod.I am rejecting this proposal because their workmanship was responsible for the problems I had with the old sod I would be paying them to fix the problems they caused I would be paying $more on the original sum of $4,(there is a typo on the original complaint - it should be $4,an not $4,315) [redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason if he complaint will be closed Administratively Resolved]

In response to complaint filed we did a sod installation for Mr [redacted] At the time of installation there was no issue of installing the new lawnSod installation was installed by removing all the weeds, preparing the soil with new topsoil, rototilling, level, roll and lay the new sodMr [redacted] expressed that he was concerned that the ground was frozen it was not IF so the sod farm what not have been able to provide the sodMr [redacted] called our office about a month later Mr [redacted] called our office expressing his concern for the sodA representative from our office went to check out the concerns of Mr[redacted] Our company representative expressed to Mr [redacted] that the sod had not been watered he had several brown spots throughout yardAt that time Mr [redacted] stated " that he realized that he did not water enough because he did not reside at this location all the timeWe suggested a watering cycle to the customer since he did NOT have a sprinkler systemWe will be happy to visit with Mr [redacted] home again to resolve any issues our concern's with his installationOur office will call again and set up an appointment

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me The remainder of the order was delivered yesterday (11/11/15) as promised Regards, [redacted]

In response to complaint from Mr [redacted] Pete's installed his system over two years agoWhen Mr[redacted] called in for repair Pete's explained his warranty was for one year parts and laborPete's explained the charge of the repair of $per hour with a two hour minplus parts.The initial complaint was a leak on top of vacume breaker and that was repairedMr [redacted] called back and then stated the timer was not coming on as scheduled so we sent out our tech a second time found out customer did not have timer set up properly advised how to set up and now we receive this complaintI've contacted Mr[redacted] and advised him that I can send out the tech and see what problem he is addressing and we will be happy to take care of any issueMr [redacted] has not made any paymentAll the times we have sent a tech he states"he's not available " so he has someone else thereFor this next appointment I will require for Mr [redacted] to be present and sign off on repair completed and is satisfiedPete's can not warranty system for lifeThere will be a charge for repairs completed