Wellness Logix, LLC

Mr [redacted] was refunded by check in the amount of All refunds are less the shipping and handlingPlease note that the customer's order from September 16, had a Day Guarantee and the Revdex.com complaint was sent to us on March 7, 2016, which was well outside the guarantee period

March, 30th? 2018? Revdex.com Boston, MA? RE: [redacted] ***Complaint# [redacted] ? ? To whom it may concern,? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? On March 29th, we received a phone call to our customer service department from [redacted] a representative of the Revdex.com, Boston divisionWe were advised that a mutual client by the name of [redacted] had filed a complaint against our companyIt appeared that complaint was due to not receiving a credit for his product.? As a response we promptly contacted Mr [redacted] on March 29th, to rectify the situation? In speaking to Mr [redacted] we were able to come to a resolution where we would be providing him a refund for his order.Mr [redacted] has been refunded ? a total of $Mr***’s original order was placed on November 20th? of We have issued him a refund in the form of a check which we have mailed to the address on file.? We have confirmed that address with Mr [redacted] via phone as;? [redacted] ***? A check in the amount of $has been sent to the above address on March 30th, 2018, Check # ***.? At this time we considered this matter resolved per our agreement with Mr***.Please feel free to notify us either via email ( [redacted] ) or phone ( [redacted] ), if further action is required to rectify this account.? We appreciate you help in resolving this matter.? Regards,? [redacted]

May 4th, 2018? Revdex.com Boston, MA? RE: [redacted] Complaint # [redacted] ? To whom it may concern,? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? On Tuesday May 1st, we received a correspondence from the Revdex.com regarding a mutual client named [redacted] The complaint filed is in regards to credit not being received in full.? As a response we reached out directly to Mr [redacted] When we spoke he advised that he had received the refund checks we had sent him originally for the product he returned.? His complaint was that he had believe he was due an additional $$for shipping and another $for an additional bottle purchasedWe explained that we typically do not refund shipping chargesWe also explained to him we originally refunded him based on what was set up as a return for him.? We agreed to rectify the situation to process an additional check in the amount of $as a courteous to himWe have cut this check (Check # ***) and mailed it to the address we have on file.? We agreed that the address on file is up to date as being:? [redacted] ***? A check in the amount of $has been sent to the above address on Friday May 4th, Check # ***? We agreed upon receiving this check he will notify the Revdex.com that his matter has been resolved and his complaint has been satisfied.? At this we consider this matter resolved per our agreement with Mr [redacted] .? Please feel free to notify us either via email ( [redacted] ) or feel free to contact me directly by phone ( [redacted] ), if further action is required to rectify this account.? We appreciate your help in resolving this matter.? Regards,? David KindlerWellness Logix Customer Service [redacted] ? [redacted] ? [redacted] ?

Mr*** was refunded by check in the amount of All refunds are less the shipping and handlingPlease note that the customer's order from September 16, had a Day Guarantee and the Revdex.com complaint was sent to us on March 7, 2016, which was well outside the guarantee period.

March, 30th 2018 Revdex.com Boston, MA RE: *** ***Complaint# *** To whom it may concern, On March 29th, we received a phone call to our customer
service department from *** a representative of the Revdex.com, Boston divisionWe were advised that a mutual client by the name of *** *** had filed a complaint against our companyIt appeared that complaint was due to not receiving a credit for his product. As a response we promptly contacted Mr*** on March 29th, to rectify the situation In speaking to Mr*** we were able to come to a resolution where we would be providing him a refund for his order.Mr*** has been refunded a total of $Mr***’s original order was placed on November 20th of We have issued him a refund in the form of a check which we have mailed to the address on file. We have confirmed that address with Mr*** via phone as; ** *** *** ***
*** ** *** A check in the amount of $has been sent to the above address on March 30th, 2018, Check # ***. At this time we considered this matter resolved per our agreement with Mr***.Please feel free to notify us either via email (***) or phone (***), if further action is required to rectify this account. We appreciate you help in resolving this matter. Regards, *** ***
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May 4th, 2018? Revdex.com Boston, MA? RE: *** ***Complaint # ***? To whom it may concern,? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? On Tuesday May 1st, we received a correspondence from the Revdex.com regarding a
mutual client named *** ***The complaint filed is in regards to credit not being received in full.? As a response we reached out directly to Mr***When we spoke he advised that he had received the refund checks we had sent him originally for the product he returned.? His complaint was that he had believe he was due an additional $$for shipping and another $for an additional bottle purchasedWe explained that we typically do not refund shipping chargesWe also explained to him we originally refunded him based on what was set up as a return for him.? We agreed to rectify the situation to process an additional check in the amount of $as a courteous to himWe have cut this check (Check # ***) and mailed it to the address we have on file.? We agreed that the address on file is up to date as being:? ** *** **
*** ** ***? A check in the amount of $has been sent to the above address on Friday May 4th, Check # ***? We agreed upon receiving this check he will notify the Revdex.com that his matter has been resolved and his complaint has been satisfied.? At this we consider this matter resolved per our agreement with Mr***.? Please feel free to notify us either via email (***) or feel free to contact me directly by phone (***), if further action is required to rectify this account.? We appreciate your help in resolving this matter.? Regards,? David KindlerWellness Logix Customer Service***? ***
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Mr. [redacted] was refunded by check in the amount of 169.00. All refunds are less the shipping and handling. Please note that the customer's order from September 16, 2015 had a 30 Day Guarantee and the Revdex.com complaint was sent to us on March 7, 2016, which was well outside the guarantee period.