Wenzco Supplies, LLC

From:? Revdex.com of Metro Washington DCDate: Mon, Sep 25, at 11:AMSubject: Fwd: Fall is coming, time to stock up!To: [redacted] >Sincerely,Revdex.com Customer Service Team---------- Forwarded message ----------From:? [redacted] ? < [redacted] >Date: Sat, Sep 23, at 3:AMSubject: Fwd: Fall is coming, time to stock up!To:? [email protected] [redacted] ,This is in reference to "my complaint", assigned ID [redacted] .? The letter below is what I got back from Wenzco / Stephen M [redacted] after I told him I was reporting him to the Revdex.com(That email is below his letter.) ? So, do you think it is safe for me to call them and give them my current credit card number??? That's what he is telling me to do.? I actually don't want to give it to him, as I don't trust him, after all this!!? Why can't he just send the money to my home address?!PS.? I noticed I wrote in the letter to him that the date I ordered it was October 27.? It was actually? ordered? on? Oct24, 2016.? They took the money out of my checking account on Oct27, 2016.? I also have my bank statement verifying this, if you need to see it.Thanks [redacted] !~ [redacted] ---------- Forwarded message ----------From:? Stephen M [redacted] ? < [redacted] >Date: Tue, Aug 29, at 2:PMSubject: RE: Fall is coming, time to stock up!To: [redacted] < [redacted] >***,I am sorry to hear about thisI just spoke with Chelsea about this and she informed me that the refund was issued, however the credit card given to us to refund was no longer a working credit cardThe notes in your account show that we called and left messages on both march 16th? and march 20th? regarding the issue with the refund not going throughAs stated in the messages, if you would like to call us with a working credit card, we would be more than happy to issue you the refund.? Let me know if you have any questions.? Thank you,? Wenzco Supplies LLC.Stephen M [redacted] , PresidentPhone:? ###-###-####Fax:? ###-###-####www.wenzco.com? Confidentiality Notice: This electronic mail transmission is privileged and confidential and is intended only for the review of the party to whom it is addressedIf you have received this transmission in error, please immediately return it to the sender.? ? From:? [redacted] [mailto: [redacted] ]? Sent:? Tuesday, August 29, 1:PMTo:? Sales < [redacted] >Subject:? Re: Fall is coming, time to stock up!? Hi Chelsea, Stephen, or to whom it may concern! ? ? I still haven't received the money that was taken (stolen, at this point!) out of our checking account, for the Electro Stylus engraving tool I ordered back on October 27, 2016!? It was on "back order" and the money wasn't to be taken out until the Electro Stylus came in and was shipped.? Well it was taken out right away-- even though the tool was discontinued because the manufacturer can't get the parts, I was told.? I had called and talked to someone (usually Chelsea) about it, at least seven times, each time being assured it was being taken care of.? I have not seen the money to this day!? EVEN after writing a letter to Stephen on March 10, about it.? I have not heard a thing back from Stephen, or anyone, about it.? I have given you PLENTY of time to make this right, by just sending me my money.? It has now been over months since I placed the order!! This is no way to run a business!? Today I am calling the Revdex.com of Pennsylvania, to report you.? Sincerely,? [redacted] ? [redacted] AveNWNorth Lawrence, Ohio? 44666? Phone:? ###-###-####

I would rate them with a zero if I could. I paid in advance for a roll of stencil. They sent me the wrong product. They will not replace or refund my money, over $200.
I have called numerous times to get a return label to return the product. I have sent emails and letters. They keep promising to send the label. They have my fax number, email address, and business address. I have doing business with Wenzco for more than 30 years. The new owners are as crooked as they come.
Shop else ware or get screwed. Your choise.

From:? Revdex.com of Metro Washington DCDate: Mon, Sep 25, at 11:AMSubject: Fwd: Fall is coming, time to stock up!To: *** *** ***>Sincerely,Revdex.com Customer Service Team---------- Forwarded message ----------From:? ***
***? Date: Sat, Sep 23, at 3:AMSubject: Fwd: Fall is coming, time to stock up!To:? [email protected] ***,This is in reference to "my complaint", assigned ID ***.? The letter below is what I got back from Wenzco / Stephen M*** after I told him I was reporting him to the Revdex.com(That email is below his letter.) ? So, do you think it is safe for me to call them and give them my current credit card number??? That's what he is telling me to do.? I actually don't want to give it to him, as I don't trust him, after all this!!? Why can't he just send the money to my home address?!PS.? I noticed I wrote in the letter to him that the date I ordered it was October 27.? It was actually? ordered? on? Oct24, 2016.? They took the money out of my checking account on Oct27, 2016.? I also have my bank statement verifying this, if you need to see it.Thanks ***!~*** ***---------- Forwarded message ----------From:? Stephen M***? Date: Tue, Aug 29, at 2:PMSubject: RE: Fall is coming, time to stock up!To: *** *** ***,I am sorry to hear about thisI just spoke with Chelsea about this and she informed me that the refund was issued, however the credit card given to us to refund was no longer a working credit cardThe notes in your account show that we called and left messages on both march 16th? and march 20th? regarding the issue with the refund not going throughAs stated in the messages, if you would like to call us with a working credit card, we would be more than happy to issue you the refund.? Let me know if you have any questions.? Thank you,? Wenzco Supplies LLC.Stephen M***, PresidentPhone:? ###-###-####Fax:? ###-###-####www.wenzco.com? Confidentiality Notice: This electronic mail transmission is privileged and confidential and is intended only for the review of the party to whom it is addressedIf you have received this transmission in error, please immediately return it to the sender.? ? From:? *** *** [mailto:***]? Sent:? Tuesday, August 29, 1:PMTo:? Sales Subject:? Re: Fall is coming, time to stock up!? Hi Chelsea, Stephen, or to whom it may concern! ? ? I still haven't received the money that was taken (stolen, at this point!) out of our checking account, for the Electro Stylus engraving tool I ordered back on October 27, 2016!? It was on "back order" and the money wasn't to be taken out until the Electro Stylus came in and was shipped.? Well it was taken out right away-- even though the tool was discontinued because the manufacturer can't get the parts, I was told.? I had called and talked to someone (usually Chelsea) about it, at least seven times, each time being assured it was being taken care of.? I have not seen the money to this day!? EVEN after writing a letter to Stephen on March 10, about it.? I have not heard a thing back from Stephen, or anyone, about it.? I have given you PLENTY of time to make this right, by just sending me my money.? It has now been over months since I placed the order!! This is no way to run a business!? Today I am calling the Revdex.com of Pennsylvania, to report you.? Sincerely,? *** ***? *** *** AveNWNorth Lawrence, Ohio? 44666? Phone:? ###-###-####

From: Revdex.com of Metro Washington DC<[email protected]>Date: Mon, Sep 25, 2017 at 11:54 AMSubject: Fwd: Fall is coming, time to stock up!To: [redacted]>Sincerely,Revdex.com Customer Service Team---------- Forwarded message ----------From: [redacted]...

[redacted] <[redacted]>Date: Sat, Sep 23, 2017 at 3:35 AMSubject: Fwd: Fall is coming, time to stock up!To: [email protected] [redacted],This is in reference to "my complaint", assigned ID [redacted].  The letter below is what I got back from Wenzco / Stephen M[redacted] after I told him I was reporting him to the Revdex.com. (That email is below his letter.)  So, do you think it is safe for me to call them and give them my current credit card number??  That's what he is telling me to do.  I actually don't want to give it to him, as I don't trust him, after all this!!  Why can't he just send the money to my home address?!PS.  I noticed I wrote in the letter to him that the date I ordered it was October 27.  It was actually ordered on Oct. 24, 2016.  They took the money out of my checking account on Oct. 27, 2016.  I also have my bank statement verifying this, if you need to see it.Thanks [redacted]---------- Forwarded message ----------From: Stephen M[redacted] <[redacted]>Date: Tue, Aug 29, 2017 at 2:27 PMSubject: RE: Fall is coming, time to stock up!To: [redacted] <[redacted]>[redacted],I am sorry to hear about this. I just spoke with Chelsea about this and she informed me that the refund was issued, however the credit card given to us to refund was no longer a working credit card. The notes in your account show that we called and left messages on both march 16th and march 20th regarding the issue with the refund not going through. As stated in the messages, if you would like to call us with a working credit card, we would be more than happy to issue you the refund. Let me know if you have any questions. Thank you, Wenzco Supplies LLC.Stephen M[redacted], PresidentPhone: ###-###-####Fax: ###-###-####www.wenzco.com Confidentiality Notice: This electronic mail transmission is privileged and confidential and is intended only for the review of the party to whom it is addressed. If you have received this transmission in error, please immediately return it to the sender.  From: [redacted] [mailto:[redacted]] Sent: Tuesday, August 29, 2017 1:57 PMTo: Sales <[redacted]>Subject: Re: Fall is coming, time to stock up! Hi Chelsea, Stephen, or to whom it may concern!   I still haven't received the money that was taken (stolen, at this point!) out of our checking account, for the Electro Stylus engraving tool I ordered back on October 27, 2016!  It was on "back order" and the money wasn't to be taken out until the Electro Stylus came in and was shipped.  Well it was taken out right away-- even though the tool was discontinued because the manufacturer can't get the parts, I was told.  I had called and talked to someone (usually Chelsea) about it, at least seven times, each time being assured it was being taken care of.  I have not seen the money to this day!  EVEN after writing a letter to Stephen on March 10, 2017 about it.  I have not heard a thing back from Stephen, or anyone, about it.  I have given you PLENTY of time to make this right, by just sending me my money.  It has now been over 10 months since I placed the order!! This is no way to run a business! Today I am calling the Revdex.com of Pennsylvania, to report you. Sincerely, [redacted] [redacted] Ave. NWNorth Lawrence, Ohio 44666 Phone: ###-###-####