WEOKIE Credit Union is regulated by NCUA, not FDIC The Customer Identification program is the same for both banks and credit union In 1020.220, requirement number 4, requires all applicants of products and services to be compared against all government lists, numbering in the hundreds A soft credit bureau report inquiry will not meet the requirement
The WEOKIE Credit Union fee schedule states "Wire Transfer (Domestic) Fee $per transfer"Regarding foreign wires, WEOKIE Credit Union only receives, we do not send foreign wires therefore the fee states "Wire Transfer In (Foreign) Fee $per transfer"
Thank you for bringing this to our attention and allowing us the opportunity to investigate and respond.The fee that is in question is a Courtesy Pay fee, not an "overdraft fee", which is a service that was requested by the memberThis service does have a cost of $per transaction.In reviewing the details and the security cameras regarding this situation on August 12, it does not appear that there was a wait to be served by the Tellers however, we are sensitive to the fact that the deposit was made just a few minutes after the transaction was completed that resulted in the $Courtesy Pay FeeBased on this, we are making an exception and the $fee has been credited back to the account
WEOKIE Credit Union is required by regulation to confirm the identity of the person doing business, which includes products and services. The Customer Identification Program (CIP) sets the requirements to satisfactorily meet this regulation. A hard credit bureau inquiry is required to
meet the standards of identification at WEOKIE, which includes personal data confirmation. The credit bureau data is maintained and ONLY used for the purpose of identifying the individual. The report is only available to state and federal examiners if requested
Complaint: ***
I am rejecting this response because: Your institution has incorporated the hard inquiry into its own system by choiceAny and all information required by the FDIC for identification required by current banking laws can be obtained via a "soft" inquiryIt appears that you have decided to use a hard inquiry for reasons that you cannot honestly answer with any real leagl requirement Also is the topic that I did NOT authorize a credit check of any typeAs I stated earlier, this is a flat out unethical, and changes to your CIP to the true intentions of the lawAnd for the matter I showed two (2) forms of id at the time, more than enough to meet the requirements as set forth in This matter will not be closed until you remove the unauthorized hard inquiry from my credit report.
Sincerely,
*** ***
The WEOKIE Credit Union fee schedule states "Wire Transfer (Domestic) Fee $15.00 per transfer". Regarding foreign wires, WEOKIE Credit Union only receives, we do not send foreign wires therefore the fee states "Wire Transfer In (Foreign) Fee $15.00 per transfer"
WEOKIE Credit Union is regulated by NCUA, not FDIC. The Customer Identification program is the same for both banks and credit union. In 1020.220, requirement number 4, requires all applicants of products and services to be compared against all government lists, numbering in the hundreds. A soft credit bureau report inquiry will not meet the requirement.
Thank you for bringing this to our attention and allowing us the opportunity to investigate and respond.The fee that is in question is a Courtesy Pay fee, not an "overdraft fee", which is a service that was requested by the member. This service does have a cost of $27.50 per transaction.In...
reviewing the details and the security cameras regarding this situation on August 12, 2016 it does not appear that there was a wait to be served by the Tellers however, we are sensitive to the fact that the deposit was made just a few minutes after the transaction was completed that resulted in the $27.50 Courtesy Pay Fee. Based on this, we are making an exception and the $27.50 fee has been credited back to the account.
WEOKIE Credit Union is regulated by NCUA, not FDIC The Customer Identification program is the same for both banks and credit union In 1020.220, requirement number 4, requires all applicants of products and services to be compared against all government lists, numbering in the hundreds A soft credit bureau report inquiry will not meet the requirement
The WEOKIE Credit Union fee schedule states "Wire Transfer (Domestic) Fee $per transfer"Regarding foreign wires, WEOKIE Credit Union only receives, we do not send foreign wires therefore the fee states "Wire Transfer In (Foreign) Fee $per transfer"
Thank you for bringing this to our attention and allowing us the opportunity to investigate and respond.The fee that is in question is a Courtesy Pay fee, not an "overdraft fee", which is a service that was requested by the memberThis service does have a cost of $per transaction.In reviewing the details and the security cameras regarding this situation on August 12, it does not appear that there was a wait to be served by the Tellers however, we are sensitive to the fact that the deposit was made just a few minutes after the transaction was completed that resulted in the $Courtesy Pay FeeBased on this, we are making an exception and the $fee has been credited back to the account
WEOKIE Credit Union is required by regulation to confirm the identity of the person doing business, which includes products and services. The Customer Identification Program (CIP) sets the requirements to satisfactorily meet this regulation. A hard credit bureau inquiry is required to
meet the standards of identification at WEOKIE, which includes personal data confirmation. The credit bureau data is maintained and ONLY used for the purpose of identifying the individual. The report is only available to state and federal examiners if requested
Complaint: ***
I am rejecting this response because: Your institution has incorporated the hard inquiry into its own system by choiceAny and all information required by the FDIC for identification required by current banking laws can be obtained via a "soft" inquiryIt appears that you have decided to use a hard inquiry for reasons that you cannot honestly answer with any real leagl requirement Also is the topic that I did NOT authorize a credit check of any typeAs I stated earlier, this is a flat out unethical, and changes to your CIP to the true intentions of the lawAnd for the matter I showed two (2) forms of id at the time, more than enough to meet the requirements as set forth in This matter will not be closed until you remove the unauthorized hard inquiry from my credit report.
Sincerely,
*** ***
The WEOKIE Credit Union fee schedule states "Wire Transfer (Domestic) Fee $15.00 per transfer". Regarding foreign wires, WEOKIE Credit Union only receives, we do not send foreign wires therefore the fee states "Wire Transfer In (Foreign) Fee $15.00 per transfer"
WEOKIE Credit Union is regulated by NCUA, not FDIC. The Customer Identification program is the same for both banks and credit union. In 1020.220, requirement number 4, requires all applicants of products and services to be compared against all government lists, numbering in the hundreds. A soft credit bureau report inquiry will not meet the requirement.
Thank you for bringing this to our attention and allowing us the opportunity to investigate and respond.The fee that is in question is a Courtesy Pay fee, not an "overdraft fee", which is a service that was requested by the member. This service does have a cost of $27.50 per transaction.In...
reviewing the details and the security cameras regarding this situation on August 12, 2016 it does not appear that there was a wait to be served by the Tellers however, we are sensitive to the fact that the deposit was made just a few minutes after the transaction was completed that resulted in the $27.50 Courtesy Pay Fee. Based on this, we are making an exception and the $27.50 fee has been credited back to the account.