We're Upstairs

In regards to the complaint here at passion pools llc we are aware of the matters at hand and we are truthful to the facts. We express many concerns to each project and many of the factors are out of our control. Such as weather we state many times to customers if there is one day of rain it could...

affect 3 days of construction. When a sub contractor is issued a work order they have every means to complete the job requested. If a draw or addendum are not meet in a timely fashion it states on our binding contract that it will add three more days to the end of construction time frame.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  I am not satisfied with this response because there has only been one time that I have not given the company money and that is because I was waiting on an itemized receipt to proceed.  I was told and have the text messages and emails to support my position that I would receive the invoice.  Once I learned that work was not being completed because I did not pay the invoice, I IMMEDIATELY gave payment even without an itemized receipt.  The only weather delays have occurred recently.  It has taken over four months to complete a pool.  The company has not communicated with me and refuses to.  We reached an agreement that everything would be complete by April 1, 2017, and it is doubtful that this can be done int he next 10 days.
Regards,
[redacted]

Although most of the claimed is true, I as Roger R[redacted] have failed to have proper communication with the [redacted] project. The contact person for this project was to be [redacted]. I was left with an incomplete project and had to work in scheduling with my on-going projects that are assigned to me. I would...

like to finish project and will if afforded the opportunity.