Initial Business Response /* (***0, 11, 2016/11/01) */
HelloThe client paid for one hour Sent me a cheque and deducted the cost of the invoice herselfShe also posted a negative *** review in which I've responded to with my version of the story Not exactly sure what else she's looking
forShe paid- but not enough and I've left it at that Thank you
***
Clutterbug Cleaning & Organizing Inc***
Initial Consumer Rebuttal /* (3000, 13, 2016/11/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This business owner needs to take responsibility for the very poor service they providedNot only in the work done but then in charging extra to come back and fix it and not even having fixed it!! And to still make it sound like I have not paid in full is outrageousThis is like if I took my car to the garage to have two dents repaired and they tell me it will cost $*** and then when I go to pick up my car they've only repaired one dent, so I ask them to finish the job they were hired to do and they send me an invoice for $*** now.....see what I'm saying? The lack of professionalism here is appalling
Initial Business Response /* (***0, 11, 2016/11/01) */
HelloThe client paid for one hour Sent me a cheque and deducted the cost of the invoice herselfShe also posted a negative *** review in which I've responded to with my version of the story Not exactly sure what else she's looking
forShe paid- but not enough and I've left it at that Thank you
***
Clutterbug Cleaning & Organizing Inc***
Initial Consumer Rebuttal /* (3000, 13, 2016/11/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This business owner needs to take responsibility for the very poor service they providedNot only in the work done but then in charging extra to come back and fix it and not even having fixed it!! And to still make it sound like I have not paid in full is outrageousThis is like if I took my car to the garage to have two dents repaired and they tell me it will cost $*** and then when I go to pick up my car they've only repaired one dent, so I ask them to finish the job they were hired to do and they send me an invoice for $*** now.....see what I'm saying? The lack of professionalism here is appalling