Werner Orthodontics

May 23, Revdex.com NDelaware Street #Indianapolis, in 46204-RE: case ID #*** Regarding the complaint from Ms***, the formula for a transferring a patient out of our office is as follows; Records (x-rays, models and photographs) $380.00; banding fee
$2100.00; and $per adjustment*** *** had records, a banding, and adjustment appointments, one on February 14th and March 28th, for a total of $Most of the orthodontic costs are incurred upfront because of the material costs of braces Ms***'s insurance paid $Ms*** paid $12/and $on 2/15/17, for a total of $When Ms*** told us they were moving in April the formula was used and we came up with an amount owed to us of $Then the insurance company paid another payment of $272.79, for February, March and AprilThe insurance company requested a refund of $90.93, we mailed that check on May 2, We refunded Ms*** $for tl1e differenceAt that time we also found a mistake of $owed to Ms***We sent her a check on May 2, for a total of $Therefore, we have received $for treatment rendered, not the $amount that Ms*** suggested If you have any other questions, please feel free to contact us at 317-898-or DrWerner's cell phone at ***Sincerely, Cheryl