Wescom Credit Union

I was a Wescom member for over 10yrs After going through my divorce, my account was closed I have called Wescom several times and have been given different information each time about reinstating the account Why would individuals who work for the same company, have different renditions on the situations? When I called today, I was transferred to ***, who really didn't take the time to even listen to my question, yet said "it may have been an oversight"An oversight is not my problemI was told $initially which I went in and paidThen I was told $, so I paid that Now a third amount has popped up and this is not right

Funds were withdrawn by the credit union to pay for a debt The funds do not belong to the person allegedly owing the debt, but instead to an executor of the account Furthermore, the funds are exempt as they are from Social Security/Disability and cannot be withdrawn

This consumer's complaint concerns a levy that was legally served on February 17, under which Wescom is required by law to hold funds belonging to him that are in our possessionThe account against which Wescom processed the levy is an account on which this consumer (our member) is designated
as joint owner, not as executorThe joint owner designation was completed on June 11, and bears his signature along with the signature of the party listed as the primary owner of the account.Certain funds, including funds in an account that receives Social Security Direct Deposits, are protected up to the amount of directly deposited Social Security benefits received in the days immediately prior to service of the levyWe are therefore able to protect from levy all funds in this member's checking accountUnfortunately, there is also a savings account on which the member is listed as joint owner, and it is the funds in this savings account that we are required to hold in satisfaction of the levy.Wescom has no flexibility in this matterWe are legally obligated to process the levy according to its instructions and are not permitted to protect any funds that are not automatically exempted under the lawThis does not mean that there are no further exemptions that our member can claim with the judgment creditor, but any claims for exemption that extend beyond those defined as "automatic exemption" under the law must be granted by the judgment creditor or an appropriate court and not by Wescom.We hope that this response helps our member and the Revdex.com to better understand the facts and the avenues available for the resolution of this issue.Sincerely,*** *** Director Deposit Operations

Revdex.com:
The issue has been resolved through other means.
Regards,
[redacted]

This consumer's complaint concerns a levy that was legally...

served on February 17, 2016 under which Wescom is required by law to hold funds belonging to him that are in our possession. The account against which Wescom processed the levy is an account on which this consumer (our member) is designated as joint owner, not as executor. The joint owner designation was completed on June 11, 2015 and bears his signature along with the signature of the party listed as the primary owner of the account.
Certain funds, including funds in an account that receives Social Security Direct Deposits, are protected up to the amount of directly deposited Social Security benefits received in the 60 days immediately prior to service of the levy. We are therefore able to protect from levy all funds in this member's checking account. Unfortunately, there is also a savings account on which the member is listed as joint owner, and it is the funds in this savings account that we are required to hold in satisfaction of the levy.
Wescom has no flexibility in this matter. We are legally obligated to process the levy according to its instructions and are not permitted to protect any funds that are not automatically exempted under the law. This does not mean that there are no further exemptions that our member can claim with the judgment creditor, but any claims for exemption that extend beyond those defined as "automatic exemption" under the law must be granted by the judgment creditor or an appropriate court and not by Wescom.
We hope that this response helps our member and the Revdex.com to better understand the facts and the avenues available for the resolution of this issue.
Sincerely,
[redacted]
Director Deposit Operations