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West Central Ohio Group, Ltd

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West Central Ohio Group, Ltd Reviews (1)

Revdex.com of Central Indiana N Delaware Street #Indianapolis, IN 46204-? Re: File No.? ? ? ? [redacted] ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? [redacted] To Whom It May Concern, I am writing you in response to the complaint that was received by you all from Mr [redacted] .? I am aware that Mr [redacted] was here at Hare Chevrolet and purchased a vehicle from us on May 14th, 2016.? As far as the time it took to complete a car sale, four hours is not too far off.? It does typically take some time and we ask that our customer’s bear with us during the process.? We try our hardest to make sure we have everything we need and that everything is done prior to the customer leaving so that we don’t have to have them returnAs far as the back and forth of the deal, this is typically communication during any car deal.? The sales person is to work the deal with the desk and therefore some back and forth does occur.? ? ? If information was told to the customer but then changed, this would have been due to the fact that the sales person provided information before speaking with the desk or finance department.? As we work through deals information provided to us from the customer may bring up new questions or change some of what may have been already establishedIn regards to the other issues he speaks of, I am not sure what those are.? What I will say is that Mr [redacted] brought the vehicle into our service center on June 2, 2016.? It appears that the front windshield was cracked, the left side headlamp wasn’t working, and that the vehicle was dirty.? Hare Chevrolet replaced the windshield, replaced the headlamp bulb, as well as detailed the vehicle free of charge.? I hope that this took care of those other issues as well as the dirty vehicleAs far as the sales team member and the finance member I have had a verbal conversation with them in regards to their behavior If you have any other questions or concerns please do not hesitate to give me a callSincerely, ? Danielle H [redacted] Hare Chevrolet/Fairway Financial Stony Creek Rd Noblesville, IN317-773-

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