West Coast Shoe Company

Complaint: ***I am rejecting this response because:Sincerely,*** ***
Please see my email to Wesco today concerning this matter:
In response to your response to the Revdex.com, the measuring chart you say you used is dated February, 1989. I had two fitting kits from Wesco here at my home that was used for my updated measurements of months ago. Where are those measuring chart today? Those charts are the foot pattern and sizing that my "original" boots were lasted. I am attaching photos of foot measurements of my feet today, the same that they were months ago. This measuring device is once that is used throughout the world, and I would believe the same in your showroom. The measuring charts of were never furnished to Jeff G*** of Work Tough Play Tough, which he was supposedly trying to acquire when he closed shop

Complaint: ***I am rejecting this response because: I stand on my position, firm. The boots returned to me WERE NOT the original boots. PERIOD! I can bring two other people who tried on the boots and the foot fit them perfect, and these that were sent back to me, neither can I get my foot in nor this other person. With proper satisfactiom, I am moving forward with my next step.Sincerely,*** ***

Please refer to an attachment titled "[redacted] Request for Taller Boots - Then to Shorten" that was sent earlier in this complaint.
[redacted] original request to have the boots returned was to have the tops cut down to a shorter height. There was no mention regarding a foot size issue.
We did cut the tops down to his specifications and returned the boots. There was no other work completed on the boots.
 
[redacted]SUPPORTING DOCUMENTS REDACTED BY Revdex.com[redacted]