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West End- a Public House

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West End- a Public House Reviews (1)

The menus we were provided had different prices listed for the same items. We asked the waitress which menu was correct and ordered a bottle of $22 wine. When the check came we were charged $30 per bottle. We asked the waitress to correct the mistake, and she responded that the manager could only "fix" one. We asked to speak to the manager, [redacted] and she stated the same, that she could only fix one. We pointed out that we'd asked which menu was correct, to which she responded "oh yeah, there's different menus floating around". We stated that they needed to honor whatever prices they posted, or they would be advertising false prices. She was extremely rude and flippant. I told her this was not a matter of money, but of principle, and that she could charge $30 per bottle if that was how they made their money. She proceeded to charge us $30 per bottle.

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Description: RESTAURANTS

Address: 5320 Westheimer, Houston, Texas, United States, 77056


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