West End Pools, LLC

Response:Mr [redacted] did bring his vehicle in for repairs on March 18, I was hospitalized a few days after he brought it in and I was in the hospital for over a weekOnce I was discharged from the hospital I diagnosed the vehicle and presented my findings at that pointI received instructions and approval of what repairs to do repairsThe repairs were completed on April 11th, I called Mr [redacted] to let him know his vehicle was done and he could come pick it up, he did not pick up the vehicle until 04/29/As soon as he picked it up he informed me the speedometer wasn't working and told me there were some items missing out of his carI have been calling and texting Mr [redacted] to bring the vehicle back so I can address the issue, he has yet to bring it in despite my numerous attempts to make a appointment for him to bring it in so I can make it right

Response:Mr. [redacted] did bring his vehicle in for repairs on March 18, 2016. I was hospitalized a few days after he brought it in and I was in the hospital for over a week. Once I was discharged from the hospital I diagnosed the vehicle and presented my findings at that point. I received...

instructions and approval of what repairs to do repairs. The repairs were completed on April 11th, I called Mr. [redacted] to let him know his vehicle was done and he could come pick it up, he did not pick up the vehicle until 04/29/16. As soon as he picked it up he informed me the speedometer wasn't working and told me there were some items missing out of his car. I have been calling and texting Mr. [redacted] to bring the vehicle back so I can address the issue, he has yet to bring it in despite my numerous attempts to make a appointment for him to bring it in so I can make it right.