Complaint: [redacted] I am rejecting this response because: I do not get a monthly statement sent to me by West Hawaii Property Services There is and was no reason for late payments to my mortgage bank I now have a late fee balance of $with my bankEither West Hawaii prop services pays the late fees and lll pay the $and change It shouldn't have come to me finding out from my mortgage bank that these late payments had occurred I agree I had past balances with them but I contacted them to make arrangements as I could afford to pay my balances They have attemped to affect my credit score negatively by making these late payments There is no excuse for consecutive late payments from April thru Sept And recently May & July 2015!! I will pay them the $and change if they pay the late fees that they have caused me with [redacted] of $ Sincerely, [redacted]
To Complaint: [redacted] I am rejecting this response because I tried on Friday July 31st to make a payment on West Hawaii Prop Mgmt web site as was sent to me by a representative of the CoThe site kicked my card out saying " improper card # " I tried several times! I tied calling this morning , Aug to make a payment no answer She can say all she wants at this point but I hope whoever reads this sees it from the my prospective , the property owner , who has left this property mgmt cobecause if this attitude in getting from them , because they paid my mortgage late consecutive months in and now twice in ! I will now call Aug to , actually a 3rd attempt to make a payment ! Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: I do not get a monthly statement sent to me by West Hawaii Property Services There is and was no reason for late payments to my mortgage bank I now have a late fee balance of $with my bankEither West Hawaii prop services pays the late fees and lll pay the $and change It shouldn't have come to me finding out from my mortgage bank that these late payments had occurred I agree I had past balances with them but I contacted them to make arrangements as I could afford to pay my balances They have attemped to affect my credit score negatively by making these late payments There is no excuse for consecutive late payments from April thru Sept And recently May & July 2015!! I will pay them the $and change if they pay the late fees that they have caused me with [redacted] of $ Sincerely, [redacted]
To Complaint: [redacted] I am rejecting this response because I tried on Friday July 31st to make a payment on West Hawaii Prop Mgmt web site as was sent to me by a representative of the CoThe site kicked my card out saying " improper card # " I tried several times! I tied calling this morning , Aug to make a payment no answer She can say all she wants at this point but I hope whoever reads this sees it from the my prospective , the property owner , who has left this property mgmt cobecause if this attitude in getting from them , because they paid my mortgage late consecutive months in and now twice in ! I will now call Aug to , actually a 3rd attempt to make a payment ! Sincerely, [redacted]