West Martin Nutrigenomics

Initial Business Response /* (1000, 5, 2015/08/18) */
We have reviewed our records and found that his order was refunded in full on 8/10/I've attached a refund invoice from our system that indicates the date the refund was processed (8/10/15), the product he returned (bottles of Telovite) and
the amount that was refund - $
We don't normally take long to process refunds but we had an unanticipated backlog recently that caused a delay in the processing of *** *** refundAn email notification was sent to Mr*** on 8/10/advising him that his refund had been processedWe are happy to also announce that we are caught up with our backlog and are now up to date
Please confirm receipt of this email and let me know if you need additional information
We hope that we've resolved this matter to our customer's (and your) satisfaction
Looking forward to hearing back from you
*** ***
West Martin Nurigenomics
Initial Consumer Rebuttal /* (2000, 7, 2015/08/18) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I finally have my refund but I should not have had to make repeated phone calls or emails that were not responded to in order to get my refundThank you Revdex.com for your help in this matter