West Memorials

Even though we met under bad circumstances, my daddy's death, they made me enjoy the preparation of my daddy's monumentNo matter how many times I called or emailed, they never acted like I was bothering them and were more than willing to answer questions or listen to my ideasAfter talking with them, we were able to come up with an absolutely beautiful monument for my daddy! I will never forget the experience and plan to use them with any other "unfortunate" event I have in my life

W*** Memorials is the absolute b*** in the business I've had not one excellent experience with W***, BUT TWO! I dealt directly with Missy and Paul W*** a few years ago when my father wanted to have his monument designed Hands down it is the b*** looking monument I have ever seen Other monument companies quoted this particular design out at anywhere from $38,000-$47,000...and W*** Memorial came in just under $30, Missy W*** kept in regular contact with me and sent me pictures as the monument was being built When it was time to be installed they sent of their b*** guys on a monster crane truck Both of my parents were there to inspect the monument for ANY flaws, scratches, dings or whatever My dad was a perfectionist so if he saw the slight*** flaw he'd let you know about it But not one, NOT ONE flaw did he find And they had an absolute blast with the installers...they were just the nic*** guys and complete professionals The finished product was unbelievable The attention to detail was second to none I was amazed on how Missy W*** took my scratch drawing and made it into something so gorgeous I can't tell you how many compliments my family has received since it was installed years ago
That all said my wife recently passed away She was from Chicago so I had her buried in a very large cemetery that had VERY strict rules about grave markers No head stones were allowed I purchased the b*** of the b*** plots directly next to the newly opened Pope John Paul II shrine...nothing but the b*** for my wife Since I purchased the top package, part of the deal was I received one of their flat grave markers freeNot a bad deal, but it wouldn't have been the b*** so I called W*** Memorials I found out that M*** Cemetery does not install grave markers after the first frost, so getting the grave marker turned around quick was of the utmost importance to me I'm not going to lie, I called around to several companies that specialized in grave markers and I did find a place or two that 'promised' about a week faster delivery than W*** Memorials was able to turn around...but that was without knowing the details of what I wanted and that I wanted the b*** All of those other companies that I spoke with were nice, but they didn't seem to have any visionDue to my experience with Missy W*** I decided to chance getting the grave marker not being delivered before the first frost BEST DECISION I COULD HAVE MADE! Like my dad, I'm very detailed My wife had been very sick for a really long time so in my head I already knew what I wanted the grave markers to look like I gave my rendering to Missy W*** and she worked her magic Now I had shown friends and family 'my rendering' and they thought it was incredible...but what Missy did took it to a whole different level The detail was outstanding! The creativity was above and beyond (which is very difficult for someone to do in her businesswhen someone like me sends her a very specific drawing to recreate, she has to be respectful to stay within my initial idea, but she always finds a way to make it look so much better)
Bottom line, W*** Memorial delivered big time Both my grave marker and my wife's grave marker turned out fantastic Missy sent me pictures as the project progressedI was impressed with the photos she sent me but those did no justice to the finished project I WOULD HIGHLY RECOMMEND WEST MEMORIAL - hands down b*** in the business Thanks Missy Thanks Paulyou did a wonderful job!
PS - after losing my wife I had a lot of affairs to deal with, so sometimes you overlook some of the details I can't believe I did this but in my rendering I sent Missy I forgot to put a cross on the grave marker! What a huge mistake on my end! I was just so focused on making my wife's marker special, and meaningful I forgot Well Missy W*** called M*** Cemetery and ran the design through them without me knowing or asking As it turns out if Missy didn't do that and they just made what I wanted them to make (like every other monument company probably would have) M*** Cemetery would have REFUSED both of my markers Which means I would have had to have them remade...would have been costly and would have meant they wouldn't be installed until late spring So thanks again MissyIf anyone says they don't have good customer service there, they're crazy!

Even though we met under bad circumstances, my daddy's death, they made me enjoy the preparation of my daddy's monument. No matter how many times I called or emailed, they never acted like I was bothering them and were more than willing to answer questions or listen to my ideas. After talking with them, we were able to come up with an absolutely beautiful monument for my daddy! I will never forget the experience and plan to use them with any other "unfortunate" event I have in my life.