West Shore Home

MY BATHROOM IINSTALLER WAS JAKE S. OF PENN HILLS, PA. HE DID A WONDERFUL JOB ON MY BATHROOM. HE WAS SO POLITE AND PROFESSIONAL AND HE KNOWS HIS CRAFT FROM TOP TO BOTTOM. HE DID A CLASS JOB WITH MY OLD BATHROOM AND THE TIME AND CLEAN-UP WAS RIGHT ON POINT.. THE MAN IS A HARD WORKER, I COULD NOT BELIEVE HE DID IT AND JUST ONE DAY. UNBELIVEABLE. ALL I CAN SAY IS THANK YOU JAKE S ON THE JOB YOU PERFORM ON MY BATHROOM. I HAVE A SECOND BATHROOM UPSTAIR WITH YOUR NAME ON IT. THANK YOU. JERRY AND NIHLA TATE.

So far everyone is very friendly. Shower is very beautiful. We first just got a shower curtain. After a couple weeks we decided to get a shower door. Cody came today and did a wonderful job. Very friendly also. So far we are very satisfied with everything.

I had a tub/shower conversion to a walk in. $12,500 . After workmen left I noticed the bathroom exhaust fan was clogged with dust, some type of construction gravel looking stuff was dumped in my toilet, dust was along sills, light fixtures, etc. I was so impressed with the new shower I didn’t really pay attention to the mess. NOT really that big of a deal, just surprised it was not cleaned up. New shower is Fantastic. I feel it’s worth about $10,000 . But was done in ONE day !

Mine was 11k. While I am happy with the install and I believe it is much better than tile they could not install a glass door. Only if it was a slider so I had to get someone else who didn’t want to touch it to the tund of another 1 k plus. Had trouble calling the salesman Logan after he took my money. He didn’t want to return calls. The fact that it took a day , the guys did a good job is a plus but 11k. I haven’t told too many people because they would think I was
Cray cray

I am a disabled person and in bad need for a walk in shower because I have a hard time lifting my leg over the bathtub in order to just take a shower. I have had several people give me an estimate to get a walk in shower but I am not looking at having another house payment or paying ALL of the employees wages. I am not interested in overpaying for the service. A walk in shower should not be that expensive. Therefore, I am very disgusted. Within the last 2 days, I have received 4 postcards advertising the West Shore homes. These ads expired on Jan. 22, 2023. Even if I were interested, it would be too late to use because of the expiration date. I just wanted to say that if there was not so much ads, the prices for the walk in shower would not be soooooo expensive. The people that come to the house can see that I am disabled so I would expect some sort of a break. I just don't have $10,000 just laying around the house.

We are very pleased with our whirlpool to shower conversion. Our GREAT installers Christian and Cory did a great job, they were clean, courteous and very professional. The job turned out better than we expected. Thank you Christian, Cory and West Shore Home.

we love our new shower, henry and ben did a wonderful job they were so polite and professional, and the workmanship looks really good we want those 2 back when we are ready to do our second bathroom. thank you, henry, and ben and our little dog liked them too!
Bernda Rose

I had a bathtub and tile enclosure replaced with a step in shower and enclosure. It looks good and I really like it. The people were very professional. I wish I could give Westshore five stars. However I wish I had done my homework. I paid considerably more than I should have because I was attracted by 24 months no interest and no payments so I could save up and still have my shower. That's fine, but about 2 weeks after I have my shower done the company started advertising not only a period of no interest no payments but also discounts. I periodically receive letters from Westshore with discount offers for additional discounts and I see ads on TV for big discounts. I have since realized that I paid about twice as much as I should have so I might as well have been paying interest all that time because they're going to get that money anyway. Whatever you do check around because companies may be subsidizing low interest in no payment loans by charging you too much in the first place.

Just wanted to shout out to the guys who installed two new windows and two new showers on a brutally cold day on the eve of Christmas Eve!
Alex, Joe D., Dennis. Devron, Ty, Everett, Josh and Victor were like Santa's helpers here and completed everything efficiently and professionally. This was as painless a remodel experience as we have ever had. Well done Guys!

My installers were Rob & Tyrik on 12/14/2022. They did an excellent job and I give them 5 STARS !

They Removed A Very large tub/shower, 48x72 and replaced with A 48x72 shower and Glass Door.Less than 8 hrs. in my home.

Not I ordered! And when I called I was promised a callback, it's been two months and I'm still waiting. No one comes or calls to check how the job went. Why do they have you choose what you want if their gone to give you what they want .😞

8 hrs of low skilled workers and low quality to match.
1 day showers for 15k? help me understand.

We had Westshore re-do our bathroom. They put in the shower, but put the handle close to the tub entrance. We called them about putting a sliding glass door on our shower. They told us they can't because the handle is to close to the tubs entrance. So, as of now we can't put a sliding door on. To take the handle off it would leave holes and kill the warranty. We were told we would have to put on a pivot glass door that opens outward.. They could fix it if they wanted to, but chose not to. Now, we asked for a windows quote. $20, 686. To much for windows in my book. Can't afford to go in debt at my age. Looking else where.

the installers were great, clean and done on time. the problem I have is with the materials. our old shower had a 34" x 54" base. they took over 2 months to get the materials and low and behold, when all was done the new base was only 32". so the drain didn't line up right and had to be "jerry rigged". then the faucet handle has no pressure control. either on or off. it also seems they have some kind of safety measure in that water control that keeps you from putting on full hot, which is how I take my showers. we spent over 9500 dollars for a plain white44 shower without shower doors and without a shower head with a hose. just a plain shower head. they said the fancy one would be another 500, yet I got one from aqua care with the 6 foot hose and all the settings you could ask for plus a pressure wash setting to clean your shower for 39 bucks, lifetime warranty. not one thing they did was better than the old shower except for the lack of seams and to the ceiling walls. would I recommend them for your shower or bath remodel. hell no. also there was never a follow up from the salesman to see if we liked our shower. about 2 weeks after I signed up for the remodel, I changed my mind and they came over to cancel the contract. well they guy said he would have to charge me 4 grand because they had to special order all the stuff. so I went with them so as not to pay 4 grand for nothing. so much for the special order. the base was the wrong size.

I agreed to contract with Westshore based on pictures only because, as I was told by them, their "showrooms are closed due to Covid". The sale began at $15,000. The salesman whittled off $3,000 and cut quality from some of my choices. This price was to include getting rid of mold the salesman said I had. The install was scheduled for 06/03/22 at 8:00am. They arrived at 9:00am, and were done by 4pm. What I'm left with is a Days Inn look-alike bath. Cheap. The whole tub, shower, and installation couldn't have been more than about $3,500. In addition, they failed to caulk around any of the fixtures, left gaps in the caulking around tub, the faucet was not stable, caulking was dripped down my front porch and sidewalk, and they found no mold. Their trucks left huge oil slicks in my driveway, and these are just the errors I can see. I don't even want to think about how well the plumbing was installed behind the wall. My warning to anyone thinking of a new tub and shower, RUN from Westshore.

Review: Horrible, this company's motto should be "as long as we get the sell, craftmanship don't matter" . Over priced low quality material. Poor craftmanship compared to others in the same industry. West shore home is good at managing public Image and censoring real reviews that give true opinions. Opinions of customers who were scammed for a shower that looks like wall paper. Compare with others, you will be Glad you did.

Cory Gustin and George Knight installed the walk in shower for the main Bathroom. They were professional in every aspect of the installation. the removal of the tub and installation of the shower was completed as promised in one day. the area was kept clean during the removal of the tub and the installation of the new shower. They did a complete clean up of the area inside and outside, I am extremely pleased with the workmanship and professionalism of both workers.

Josh Wilkenson and Lawrence Stroud installed the walk in shower for the Master Bathroom. They were professional in every aspect of the installation. the removal of the original walk in shower and installation of the new walk in shower was completed as promised in one day. the area was kept clean during and after the removal of the old shower and the installation of the new shower. They did a complete clean up of the area inside and outside, I am extremely pleased with the workmanship and professionalism of both workers.

Dennis B and Yavnnick F showed up at 8am and did not stop untill the job was done , they were very good at what they do , very polite made sure everything was the way we wanted it , and kept the job site clean as they worked and made sure everything was clean before they left ,I would recommend them to get the job done right

crew arrived about 8am and went right to work. After setting up. Chris B and Harry P went over contract to make sure everything was correct. I was asked were I wanted the shelf and grab bars. On completion I was told to wait 24 hr before use the shower and was given a how to care booklet. This is my third walkin shower done by West Shore Homes. VERY HAPPY WITH ALL THREE