I ordered a Christmas present for my four year old from BambuzoIt was a purple remove control car with a price that seemed to good to be trueI ordered a week before Christmas and didn't get the email that they cancelled my order until three days before ChristmasThey claim the item was not in stock but then why the [redacted] are they advertising? Now the only present my daughter wanted for Christmas is not comingI wish I would have read the ugly reviews about this company's horrible buisness practice before orderingNice job ruining Christmas for a child ya jerks :(
Horrible experienceProduct wasn't received for a month and a half after it was orderedWas never told when it would arriveThe supposed package tracking feature on the website never workedEmails were responsded to promptly but with vague promises to follow up with further information that never camePhone calls were answered by people with strong accents on staticky phone linesVery difficult (sometimes impossible) to understand and completely incapable of providing any helpful information about when package could arrive
I placed an order with Bambuzo on December 9thI sent an email to them on December 21st asking the status of my order and if any tracking info was availableBambuzo customer service responded on December 28th and informed me they did not have my item in Stock and my order was cancelledThe communication with Bambuzo's customer service was horrible, it should not take days to let me know they don't have the item I ordered
In stock? I don't think soIt doesn't take a WEEK to ship an itemI called after days and they say "Oh, the item has shippedWe are just waiting for a tracking number and will email it to you"Week later, no email, no tracking, customer service gives me the same song and dancePayPal dispute openedSTAY AWAY
I ordered a BBQ cover on the 4th May (it is now the 15th June) and my credit card was charged very promptly however the product isn't even showing as shipped yet. Numerous emails to customer services to chase the order and more recently to cancel the order keep on going nowhere. There are two people who respond to them Jujie and Mary. They use broken English which is fine but they come out with utter garbage such as "the department has been sent a ticket for the tracking number", more recently they are now saying they are setting a meeting up with the management to discuss my issue. They never answer the direct question of cancelling the order and refunding the money.
This has been handed to my credit card company now as the company is obviously a scam and I feel sorry for anyone who uses them. Don't believe the positive reviews you see when searching them, most people believe this is their own staff adding them.
I ordered a Christmas present for my four year old from Bambuzo. It was a purple remove control car with a price that seemed to good to be true. I ordered a week before Christmas and didn't get the email that they cancelled my order until three days before Christmas. They claim the item was not in stock but then why the [redacted] are they false advertising? Now the only present my daughter wanted for Christmas is not coming. I wish I would have read the ugly reviews about this company's horrible buisness practice before ordering. Nice job ruining Christmas for a child ya jerks :(
I ordered a Christmas present for my four year old from BambuzoIt was a purple remove control car with a price that seemed to good to be trueI ordered a week before Christmas and didn't get the email that they cancelled my order until three days before ChristmasThey claim the item was not in stock but then why the [redacted] are they advertising? Now the only present my daughter wanted for Christmas is not comingI wish I would have read the ugly reviews about this company's horrible buisness practice before orderingNice job ruining Christmas for a child ya jerks :(
Horrible experienceProduct wasn't received for a month and a half after it was orderedWas never told when it would arriveThe supposed package tracking feature on the website never workedEmails were responsded to promptly but with vague promises to follow up with further information that never camePhone calls were answered by people with strong accents on staticky phone linesVery difficult (sometimes impossible) to understand and completely incapable of providing any helpful information about when package could arrive
I placed an order with Bambuzo on December 9thI sent an email to them on December 21st asking the status of my order and if any tracking info was availableBambuzo customer service responded on December 28th and informed me they did not have my item in Stock and my order was cancelledThe communication with Bambuzo's customer service was horrible, it should not take days to let me know they don't have the item I ordered
In stock? I don't think soIt doesn't take a WEEK to ship an itemI called after days and they say "Oh, the item has shippedWe are just waiting for a tracking number and will email it to you"Week later, no email, no tracking, customer service gives me the same song and dancePayPal dispute openedSTAY AWAY
I ordered a BBQ cover on the 4th May (it is now the 15th June) and my credit card was charged very promptly however the product isn't even showing as shipped yet. Numerous emails to customer services to chase the order and more recently to cancel the order keep on going nowhere. There are two people who respond to them Jujie and Mary. They use broken English which is fine but they come out with utter garbage such as "the department has been sent a ticket for the tracking number", more recently they are now saying they are setting a meeting up with the management to discuss my issue. They never answer the direct question of cancelling the order and refunding the money.
This has been handed to my credit card company now as the company is obviously a scam and I feel sorry for anyone who uses them. Don't believe the positive reviews you see when searching them, most people believe this is their own staff adding them.
I ordered a Christmas present for my four year old from Bambuzo. It was a purple remove control car with a price that seemed to good to be true. I ordered a week before Christmas and didn't get the email that they cancelled my order until three days before Christmas. They claim the item was not in stock but then why the [redacted] are they false advertising? Now the only present my daughter wanted for Christmas is not coming. I wish I would have read the ugly reviews about this company's horrible buisness practice before ordering. Nice job ruining Christmas for a child ya jerks :(