West Wind Motors

Initial Business Response / [redacted] (1000, 5, 2016/01/18) */ Contact Name and Title: [redacted] Owner Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @gmail.com I HAVE MAILED A LETTER AND CHECK TO MS***MAILED JAN19, 2016: Dear Ms***: I just received notice from the Better Business Bureau regarding your complaintI do apologize for the inconvenience I caused you and I am sincerely sorry for any errors I made when completing your paperwork The timing on these matters when paying by check do get close and with the errors, this caused it to be even more restrainedI do inform all customers paying by check (be it Cashier's Check or Bank Check) that I do hold the title until my bank can confirm that the funds have been received without any indication of a returnThis does take business days to confirm I have enclosed a check in the amount of $which more than covers the costs that you had to incurPlease accept my apology for lack of a faster resolution for you

Initial Business Response /* (1000, 5, 2016/01/18) */
Contact Name and Title: [redacted] Owner
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@gmail.com
I HAVE MAILED A LETTER AND CHECK TO MS. [redacted]. MAILED JAN. 19, 2016:
Dear Ms. [redacted]:
I just received notice from the Better...

Business Bureau regarding your complaint. I do apologize
for the inconvenience I caused you and I am sincerely sorry for any errors I made when completing
your paperwork.
The timing on these matters when paying by check do get close and with the errors, this caused
it to be even more restrained. I do inform all customers paying by check (be it Cashier's Check
or Bank Check) that I do hold the title until my bank can confirm that the funds have been
received without any indication of a return. This does take 10 business days to confirm.
I have enclosed a check in the amount of $100 which more than covers the costs that you had to
incur. Please accept my apology for lack of a faster resolution for you.