Initial Business Response / [redacted] (1000, 5, 2015/09/14) */ The customer had her towed in Decbecause of a no startWe checked it out not only with a scanner but a fuel pressure gaugeIt had no fuel pressureWe told the customer and replaced the fuel pumpRan greatWhen the customer brought the car in saying it stalled we checked it, drove it trying to find the problemRan greatHave since, do to the customers concerns replaced her pumpWe never refused not to warranty our part, we just wanted to find the cause of her stallingThank You Jim Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/09/14) */ (The consumer indicated he/she ACCEPTED the response from the business.) My car was repaired; but, I do not agree with the explanation given because it has omissions i.ehow the original diagnosis, in December, was explained to me; my car was towed again immediately after the work was done, due to faulty labor; the omission of my car having to be towed with the past incident While I appreciate that the owner, Dean, made a point to get my car back to operating condition, I don't want it to appear like I did not understand what was wrong with my car
Initial Business Response / [redacted] (1000, 5, 2015/09/14) */ The customer had her towed in Decbecause of a no startWe checked it out not only with a scanner but a fuel pressure gaugeIt had no fuel pressureWe told the customer and replaced the fuel pumpRan greatWhen the customer brought the car in saying it stalled we checked it, drove it trying to find the problemRan greatHave since, do to the customers concerns replaced her pumpWe never refused not to warranty our part, we just wanted to find the cause of her stallingThank You Jim Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/09/14) */ (The consumer indicated he/she ACCEPTED the response from the business.) My car was repaired; but, I do not agree with the explanation given because it has omissions i.ehow the original diagnosis, in December, was explained to me; my car was towed again immediately after the work was done, due to faulty labor; the omission of my car having to be towed with the past incident While I appreciate that the owner, Dean, made a point to get my car back to operating condition, I don't want it to appear like I did not understand what was wrong with my car