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Westchester Deli & Grocery

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Westchester Deli & Grocery Reviews (5)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The fact that the Kiosk has a sign means that they can keep your moneyThe Kiosk is in the Deli this should mean that the store is responsible for this machine on there propertyI did not enter the wrong # the country code was correct the phone company I chose was Claro which is in both Dominican Republic & Puerto Rico the area code is clearly from DR so the fact that the company thinks its ok because there is a sign on the machine they can take your money and that is unethicalI am a single hardworking mother and that $was for my dad's phone who resides in Dominican RepublicI called the phone number on the receipt was told to call Dominican Republic and then told to contact the store where I purchased the recharge because they were responsible for my $All I want is that the money goes towards my dad's phone not for this company to keep my money.Thank You *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The fact that the Kiosk has a sign means that they can keep your moneyThe Kiosk is in the Deli this should mean that the store is responsible for this machine on there propertyI did not enter the wrong # the country code was correct the phone company I chose was Claro which is in both Dominican Republic & Puerto Rico the area code is clearly from DR so the fact that the company thinks its ok because there is a sign on the machine they can take your money and that is unethicalI am a single hardworking mother and that $was for my dad's phone who resides in Dominican RepublicI called the phone number on the receipt was told to call Dominican Republic and then told to contact the store where I purchased the recharge because they were responsible for my $All I want is that the money goes towards my dad's phone not for this company to keep my moneyThank You
*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hi, It's from Westchester Deli & grocery regarding to a complaint from Revdex.com, reference ID#***I wanted to respond to the complaint because we are only a kioskAlso there's a sing that explains that any international recharge where the customer puts the wrong number or country
there's is no refund, but they could call customer service located in the receipt given to the customerFor more information you can contact Blackstone ###-###-#### and give them case #*** Thank You Sincerely Westchester deli & grocery

Hi, It's from Westchester Deli & grocery regarding to a complaint from Revdex.com, reference ID#***
I wanted to respond to the complaint because we are only a kioskAlso there's a sing that explains that any international recharge where the customer puts the wrong number or country there's is no refund, but they could call customer service located in the receipt given to the customerFor more information you can contact Blackstone ###-###-#### and give them case #*** Thank You Sincerely Westchester deli & grocery

This is from westchester deli grocery regarding to the letter that I received about the complaint ID#[redacted]. Westchester deli decides to give the refund to [redacted]. Whenever she gets a chance she can go to the store and put the recharge again for the same amount $10.00 plus the $1.00 fee that we charge and [redacted] doesn't have to pay anything for this transaction. When a transaction is made in Westchester Deli & grocery all companies have the access to take the money automatically out of the back account that's why every customer gets a receipt with the number of the company which they can call and make a complaint to. However once again Westchester Deli grocery decided to give [redacted] the credit of the same amount that she put on the recharge. Total amount of $11.00                                   Sincerely,                                 Westchester Deli & Grocery

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Address: 2397 Westchester Avenue, Bronx, New York, United States, 10461-3507

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