WestCorp Management Group/Atlas Apartment Homes

I have contact the leasing office multiple times regarding my dishwasher not working , leak on patio and wall repair in the bathroom I moved into the apartment March of the patio had a leak , dish washer did not work and the bathroom has a whole in the wall near the tub Every time I shower water leaks to where the whole is I have complained since I moved in about getting these things fixed and they have yet to be fixed Spoke with the landlord and apartment manager on November 1, about the issues and they stated someone would Come out and repair Contacted the landlord again on November 3, because the apartment manager is not returning calls and would not answer the door so that I could pay the rent and water bill Explained that I still need repair and also that my dryer has went out which came with the apartment I have not heard anything back from neither the landlord or apartment manager Raquel I am requesting that I get these things fixed immediately

I submitted an application for an apartmentI wrote two checks one for the application fee (non refundable) and another check for a deposit (refundable if not approve)They told me I would get an answer if I was approved in hoursThey never called, so I called them and they said I was not approvedI asked if I can get my check for the deposit, they said they would mail the checkThey then cashed both checks and I never received a refund for my deposit for They treated me like I was a criminal and did not want to give me my check back in person, like I was going to hurt someone because I was not approvedThen they turn around and cash my deposit check Product_Or_Service: Deposit for an apartment

I submitted an application for an apartmentI wrote two checks one for the application fee (non refundable) and another check for a deposit (refundable if not approve)They told me I would get an answer if I was approved in hoursThey never called, so I called them and they said I was not approvedI asked if I can get my check for the deposit, they said they would mail the checkThey then cashed both checks and I never received a refund for my deposit for They treated me like I was a criminal and did not want to give me my check back in person, like I was going to hurt someone because I was not approvedThen they turn around and cash my deposit check
Product_Or_Service: Deposit for an apartment

We have been witout hot water for over monthstalked to management about it, and they say they areworking on itWe can't take hot showers
No hot water in the apartmentthey have not came to fix it even though I have complained many timesI live in bldg*** *** st

I have contact the leasing office multiple times regarding my dishwasher not working , leak on patio and wall repair in the bathroom
I moved into the apartment March of the patio had a leak , dish washer did not work and the bathroom has a whole in the wall near the tub Every time I shower water leaks to where the whole is I have complained since I moved in about getting these things fixed and they have yet to be fixed Spoke with the landlord and apartment manager on November 1, about the issues and they stated someone would
Come out and repair Contacted the landlord again on November 3, because the apartment manager is not returning calls and would not answer the door so that I could pay the rent and water bill Explained that I still need repair and also that my dryer has went out which came with the apartment I have not heard anything back from neither the landlord or apartment manager Raquel I am requesting that I get these things fixed immediately

Maintenance issues,ants and ant beds in the apartment,bathtub resurfacing done poorly,mice in the apartment,stove never fixed,car flooded 5X
In June of 2016, I moved to a bedroom apartment at the WarwickI had lived in a bedroom for years prior at the WarwickIn July I called about my granddaughter being bit by ants in the apartmentThey did send pest controlAt that time I also asked to have both bathtubs looked because the resurfacing was coming up and getting all over us while we shower or bathedAt the time I also asked to have a window looked at because rain was coming through and a piece of my furniture was ruinedBathtub never fixed because I would have to not bathe for days for them to repairWindow was looked at and said it was fineI also asked several time to have the stove looked at because the surface of the stove would get so hot when the oven was on my grandkids would get burnedThe seal was replaced, did not helpI asked for a replacement stove a

Today I went to my apartment complex named Wallingford Apartments located in Houston Texas managed by Pinnacle LivingIve been attempting to reach out the office for concerns that I have as an tenant for weeksI went to lunch to pay my rent around 2:pmThe offices where closedWhich was a major inconvenience on my end due for me being that I was on lunchSo at 2:i witnessed a lady come to the front door and let someone in the officeI was at the back door of the office which is near my aprtment unit and carI knocked on the door and there was not an answer so I waited a few more minutes until 3:00pmI began to knock on the door harder being that I was at the back door, so whomever was in the office could hear meA lady came to the door, her demeanor was very aggressiveShe swung open the door and said " YOU DONT HAVE BANG ON MY DOOR LIKE THAT!" I was taken back because in the months that ive lived there I HAVE NEVER had anyone approach me in that waySo I asked her who

Gave the complex refundable money order to rent an apartmentThey declined the rental and gave me back the money order tht had been endorsed to the complex with instructions to take it to the bank and they would cashBank declined since the money order had been endorsed to the complexTook it back to canyon creek apartmentsThey said a check would be cut and returned within daysPoint..I was told upfront that if we did not get the apartment the $would be refunded right awayThis did not happenI am waiting for monies with no services rended If I was told this upfront I would not have given them a money order