Westdale Properties dba Reflections Apartments

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, Andres Trujillo

I spoke to *** *** on 1/19/16. I received verbal confirmation that the bed bug problem was resolved, and the heater as of today is working. *** *** did inform me that his laundry room backed up on Sunday 1/17/16. Colorado Sewar will be resolving this back up today
1/19/between the hours of 3-6pm when the resident is home. *** *** did verbally notify the maintenace department of additional issues, I explained that our work order process is that *** *** contacts the office so we may enter the work orders in, or he can produce an on line work order himself. I spoke to *** *** about his appliances, and as of today, they are working properly. I checked the deposit information and explained to *** *** that he only has a deposit in the amount of $150. I explained that he did pay for application fees $100, a $non refundable administrative fee, and a $refundable deposit. *** ***'s lease matches the refundable portion of $150. We have all of *** ***'s work history and we will take that into consideration at move out, but I can not guarentee a full refund until a move out inspection is conducted at the conclusion of his lease

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
Andres Trujillo