Westec Security, LLC.

Initial Business Response /* (1000, 8, 2015/08/10) */
Contact Name and Title: *** *** Admin
Contact Phone: (XXX) XXX-XXXX
Contact Email: ***@westecsecurity.com
From the inception of the contract period with Mr***, Westec Security has maintained constant communication
Mr*** has harassed each and every member of the Westec Security Family with whom he has dialoguedThe wireless services required by Mr*** were unattainable due to the location of Mr*** home and the lack of cellular connectivity thereThis was explained to Mr*** on several occasions, however, the customer could only yell and make unreasonable demands all the while belittling every member of our staff
On Thursday, July 29, 2015, Mr*** was reimbursed every penny that he invested in the installed security systemHe was given a money order in the amount of $Westec Security provided him with acknowledgement which he signed stating that there were no additional contractual obligations or expectations from him or from Westec Security
Initial Consumer Rebuttal /* (3000, 10, 2015/08/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I hAVEN't harrased anybodyI merely wanted a working systemBy the way, we now have a working system from another venderCase is closed
Final Consumer Response /* (2000, 11, 2015/08/12) */

Initial Business Response /* (1000, 8, 2015/08/10) */
Contact Name and Title: [redacted] Admin
Contact Phone: (XXX) XXX-XXXX
Contact Email: [redacted]@westecsecurity.com
From the inception of the contract period with Mr. [redacted], Westec Security has maintained constant communication. Mr....

[redacted] has harassed each and every member of the Westec Security Family with whom he has dialogued. The wireless services required by Mr. [redacted] were unattainable due to the location of Mr. [redacted] home and the lack of cellular connectivity there. This was explained to Mr. [redacted] on several occasions, however, the customer could only yell and make unreasonable demands all the while belittling every member of our staff.
On Thursday, July 29, 2015, Mr. [redacted] was reimbursed every penny that he invested in the installed security system. He was given a money order in the amount of $183.85. Westec Security provided him with acknowledgement which he signed stating that there were no additional contractual obligations or expectations from him or from Westec Security.
Initial Consumer Rebuttal /* (3000, 10, 2015/08/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I hAVEN't harrased anybody. I merely wanted a working system. By the way, we now have a working system from another vender. Case is closed
Final Consumer Response /* (2000, 11, 2015/08/12) */