Western Mill LLC

Complaint: I want to closed this case because :i met ms[redacted] (property manager)on wednesday 03/09/16,we got everything figured it out ,now I only owe $which I am gonna send her check or give it to her personally on 03/14/2016, so we can resolve this issue and closed this case.she handled this issue very well in professional manner as a property manager ,I am totally satisfied with her solution to pay $and no more hidden charges .thank you [redacted] as well as Revdex.com to resolve this issue Sincerely, [redacted]

Tell us why hereThis is a particularly difficult claim to address, just by the fact that the information is so inaccurateFirstly, Western Mill Mobile Home Park does use city water to supply the mobile homesThat can be proven not only by the water bill, but also by simply logging on to the city website and seeing that we are within city limits, and under the city’s systemThe park does use ditch water to water the lawns in the summerNot only does Western Mill not charge for this water, but Western Mill also pays for the electricity, the pump, and the system maintenance to supply the lawns with this waterThis is just something Western Mill likes to do for our tenants to keep the park looking its bestHaving said that, this water is not potable, and cannot supply the mobile homes themselvesThis is why city water is used to supply the mobile homes.Secondly, Western Mill purchased the park in May of Rent was raised to $a month by the previous owner, prior to the purchase by Western Mill LLCUpon acquisition, Western Mill did decide to pass on water utility charges to the tenants at actual costThere are tried avenues in which a landlord can lawfully be reimbursed by the tenants for water consumptionThe system in which Western Mill elected to be the most just for the tenants was to allocate the bill based on the total number of bedrooms as intended by the mobile home manufacturerWhen Western Mill receives the water bill, the amount is divided by the total number of bedrooms (as taken count in May of 2015), then allocated to each home accordinglyThis system began in July of It would have begun in June, but because there was a pipe leak in June of in which required days of excavation to repair, Western Mill decided it would be unfair to charge the tenants for the wasted waterThirdly, the idea that [redacted] is the only tenant being charged for the water is simply an untrue statementEvery home is charged $for lot rent plus the previously explained allocated water billWithout exceptionNothing more can be argued on that pointThe water bill has increased in the winter monthsWe are assuming this is a result of tenants trickling the water to keep the pipes from freezingHowever, since charging for water, we have noticed the bill drop by over 30% from the prior year, when the park was paying for the water.As far as denying [redacted] a right to see the bill: not only is a bill mailed every month, not only has [redacted] been mailed a complete statement break down to show what charges he is accumulating, but I, as the property manager, have also offered to personally sit down with him and explain every charge step-by-step [redacted] declined this offer, saying that he is now residing in Billings, MontanaThis, in itself, is breaking our lease agreement which states, “manufactured home will be used and occupied by Lessee(s) solely as a private residence, and for no other purpose.” [redacted] claims then, that his wife is still residing in the homeI also offered to meet with his wife to explain where the charges are coming from [redacted] also declined this offer saying that he was in an argument with his wife and did not want to contact her to set such a meeting upFinally, after looking at [redacted] ’s statement, he is correct in saying that he has not accumulated only water charges [redacted] has not paid his bill in full since June of In July, of 2015, [redacted] ’s payment check bouncedHe has yet to pay the service charge fine for a returned checkHe continuously carried a balance of at least $50, turning in a check for a portion of the rent that was late by at least two days every month until January of 2015, when he did not pay any amount of the January bill at allHe then paid a portion of February’s billAccording to the lease agreement that the owner of Western Mill and [redacted] have signed, “Payment will be deemed late if received after the 5th day of the month for which rent is dueLessee shall incur and be charged a late payment fee of $plus an additional late payment charge of $per day, calculated from the first day of the month, until all fees, charges and rent are paid in fullIf any fees and/or late charges have been charged to the Lessee account, any payments to the account, rent or otherwise, shall be applied first towards any such accrued fees, then pass through utilities, then Mobile Home Loan payments, then prior month(s) rentThe remainder of any monies received by Lessor from Lessee shall then be applied to current rent” (Page 2, Paragraph 5)Under these conditions, Western Mill has the legal right to charge [redacted] a total amount of $2,in late fees alone as of this date, February 27, TO BE CLEAR, this does not include the two month’s rent of which [redacted] has not paidNor does it include the penalties [redacted] has accumulated as set by the signed lease agreementWestern Mill has shown unending patients with [redacted] , understanding that changes can be stressful and can take time to adjust toHaving said that, [redacted] needs to be held accountable for the money he owes to Western Mill LLC and defamatory comments will not relinquish him from paying his debts.Thank you, [redacted] ManagerWestern Mill, LLC

Tell us why here... This is a particularly difficult claim to address, just by the fact that the information is so inaccurate. Firstly, Western Mill Mobile Home Park does use city water to supply the mobile homes. That can be proven not only by the water bill, but also by simply logging on to the...

city website and seeing that we are within city limits, and under the city’s system. The park does use ditch water to water the lawns in the summer. Not only does Western Mill not charge for this water, but Western Mill also pays for the electricity, the pump, and the system maintenance to supply the lawns with this water. This is just something Western Mill likes to do for our tenants to keep the park looking its best. Having said that, this water is not potable, and cannot supply the mobile homes themselves. This is why city water is used to supply the mobile homes.Secondly, Western Mill purchased the park in May of 2015. Rent was raised to $285 a month by the previous owner, prior to the purchase by Western Mill LLC. Upon acquisition, Western Mill did decide to pass on water utility charges to the tenants at actual cost. There are 9 tried avenues in which a landlord can lawfully be reimbursed by the tenants for water consumption. The system in which Western Mill elected to be the most just for the tenants was to allocate the bill based on the total number of bedrooms as intended by the mobile home manufacturer. When Western Mill receives the water bill, the amount is divided by the total number of bedrooms (as taken count in May of 2015), then allocated to each home accordingly. This system began in July of 2015. It would have begun in June, but because there was a pipe leak in June of 2015 in which required 3 days of excavation to repair, Western Mill decided it would be unfair to charge the tenants for the wasted water. Thirdly, the idea that [redacted] is the only tenant being charged for the water is simply an untrue statement. Every home is charged $285 for lot rent plus the previously explained allocated water bill. Without exception. Nothing more can be argued on that point. The water bill has increased in the winter months. We are assuming this is a result of tenants trickling the water to keep the pipes from freezing. However, since charging for water, we have noticed the bill drop by over 30% from the prior year, when the park was paying for the water.As far as denying [redacted] a right to see the bill: not only is a bill mailed every month, not only has [redacted] been mailed a complete statement break down to show what charges he is accumulating, but I, as the property manager, have also offered to personally sit down with him and explain every charge step-by-step. [redacted] declined this offer, saying that he is now residing in Billings, Montana. This, in itself, is breaking our lease agreement which states, “manufactured home will be used and occupied by Lessee(s) solely as a private residence, and for no other purpose.” [redacted] claims then, that his wife is still residing in the home. I also offered to meet with his wife to explain where the charges are coming from. [redacted] also declined this offer saying that he was in an argument with his wife and did not want to contact her to set such a meeting up. Finally, after looking at [redacted]’s statement, he is correct in saying that he has not accumulated only water charges. [redacted] has not paid his bill in full since June of 2015. In July, of 2015, [redacted]’s payment check bounced. He has yet to pay the service charge fine for a returned check. He continuously carried a balance of at least $50, turning in a check for a portion of the rent that was late by at least two days every month until January of 2015, when he did not pay any amount of the January bill at all. He then paid a portion of February’s bill. According to the lease agreement that the owner of Western Mill and [redacted] have signed, “Payment will be deemed late if received after the 5th day of the month for which rent is due.... Lessee shall incur and be charged a late payment fee of $35.00 plus an additional late payment charge of $10.00 per day, calculated from the first day of the month, until all fees, charges and rent are paid in full. If any fees and/or late charges have been charged to the Lessee account, any payments to the account, rent or otherwise, shall be applied first towards any such accrued fees, then pass through utilities, then Mobile Home Loan payments, then prior month(s) rent. The remainder of any monies received by Lessor from Lessee shall then be applied to current rent” (Page 2, Paragraph 5). Under these conditions, Western Mill has the legal right to charge [redacted] a total amount of $2,385 in late fees alone as of this date, February 27, 2016. TO BE CLEAR, this does not include the two month’s rent of which [redacted] has not paid. Nor does it include the penalties [redacted] has accumulated as set by the signed lease agreement. Western Mill has shown unending patients with [redacted], understanding that changes can be stressful and can take time to adjust to. Having said that, [redacted] needs to be held accountable for the money he owes to Western Mill LLC and defamatory comments will not relinquish him from paying his debts.Thank you,[redacted] ManagerWestern Mill, LLC

Complaint: 11132824
I want to closed this case because :i met ms.[redacted] (property manager)on  wednesday 03/09/16,we got everything figured it out ,now I only owe $223.39 which i am gonna send her check or give it to her personally on 03/14/2016, so we can resolve this issue and closed this case.she handled this issue very well in professional manner  as a property manager ,I am totally satisfied with her solution to pay $223.49 and no more hidden charges .thank you [redacted] as well as Revdex.com to resolve this issue.
Sincerely,
[redacted]