Western Products

[redacted] Per more information received from the consumer: "Western Products have responded to my concerns and they have been resolved to our satisfaction.Our project is completed and we are satisfied with the results. We would now recommend this company to other homeowners. We now consider this matter...

closed."

Robert, thank you for reaching out to us. We have not been a Temo Sunroom dealer since 2008 and no longer service the sunrooms, but we will do everything we can to help resolve your concerns.   We have contacted Temo Sunrooms and need to measure your window to proceed. Our Service Manager will...

contact you today to set up a time to measure the window, find out the details and develop a plan. You can also call us at your earliest convenience at ###-###-####.   Thank you again for reaching out to us. At Western Products, we strive to create the best possible experience for our customers and hope to resolve any concerns you have.

Thank you for taking a few minutes to share your experience. We value all feedback-positive and negative-and use it to better our processes. We strive to make our customers’ experiences outstanding from start to finish, and we’re sorry to hear about your frustrations. While our Service Technician...

was out at your lake home on August 2nd repairing the original issue with the window, he noticed additional aspects of the installation job that needed to be addressed. The additional parts for these repairs are on their way, and as soon as we receive them, we will contact you before an installer goes out to your home to ensure our crew has a way to get in to finish the repairs. We have your email address and will send photos of the finished job once it is completed.