Western Reserve Industries

Ms [redacted] , Unfortunately, I did buy the car "as is" Does this honestly mean there is nothing I am able to do with the matter? I believe the business' lack of any response to all of my attempts to contact them is evidence of how little they care about having satisfied customers and are more concerned with taking our money I feel it is atrocious that allowing businesses to sell cars "as is" is merely a huge and acceptable loophole, permitting them to knowingly sell bad cars Thank you, [redacted]

Ms. [redacted], 
Unfortunately, I did buy the car "as is".  Does this honestly mean there is nothing I am able to do with the matter?  I believe the business' lack of any response to all of my attempts to contact them is evidence of how little they care about having satisfied...

customers and are more concerned with taking our money.  I feel it is atrocious that allowing businesses to sell cars "as is" is merely a huge and acceptable loophole, permitting them to knowingly sell bad cars.
Thank you, [redacted]

Review: I bought a 2002 Mitsubishi Lancer from Western Reserve Industries on February 7, 2015. Upon my inspection and test drive of the car everything seemed to run well, other than the engine light was on. I inquired about the light and was confidently told by the individual, whom I believe is the owner of the home next to the lot, that the engine light was merely an O2 sensor. He continued to advise me of a reasonable repair estimate of roughly $150. However, I have come to find out that is an atrocious estimate compared to all that is wrong with my car. When I attempted to get an ECheck, I was given four engine light codes, not one as advised by the individual from this business. Some of the possible issues are: MAP sensor, MAF sensor, EVAP control system leak, poor electrical condition, and faulty IAT sensor, just to name a few. One estimate I received on April 3rd to fix part of the issue was for $361. I could not afford that at the time so I left with my unrepaired car. The next week, on April 9th, my battery light came on and within a few hours, not even being driven, my car completely died. After numerous attempts to jump it, the car had to be towed and we have determined that it is likely the alternator. Now, just 2 months after buying a car from this establishment for nearly $3000, I am left with a car that is not drivable and I do not have the means for repairing it. Even without the alternator going bad, I still could not afford the necessary repairs to pass Echeck; repairs which I was assured by the employee would not cost more than $150. As a single mother of four, I rely on the trustworthiness of businesses when I use their services. At the least, I would expect to get an honest appraisal of the car.I have attempted to contact the business though their website and via phone, yet have had no response. This experience has left me believing they are more concerned with preying upon customers for a quick dollar rather than establishing a mutually respectful relationship with customers.Desired Settlement: I have attempted to contact this business numerous times in hopes of trying to come to a resolution. However, they have ignored each of my attempts. Therefore, I believe the only resolution would be to receive a full refund for the vehicle.

Consumer

Response:

Ms. [redacted],

Unfortunately, I did buy the car "as is". Does this honestly mean there is nothing I am able to do with the matter? I believe the business' lack of any response to all of my attempts to contact them is evidence of how little they care about having satisfied customers and are more concerned with taking our money. I feel it is atrocious that allowing businesses to sell cars "as is" is merely a huge and acceptable loophole, permitting them to knowingly sell bad cars.