Western RV Country(Red Deer) Inc. Reviews (3)
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Western RV Country(Red Deer) Inc. Rating
Address: 65 Burnt Park Dr, Red Deer, Alberta, Canada, T4P 0J7
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chilliwackinsurance.ca
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Complaint: ***
I am rejecting this response because: The issue I have had from the beginning is not that the fact that the repair could be done under warranty but the fact that there were manufacturing concerns as well as how western RV Red Deer claimed to fix the problem by replacing a fully functional pump and misleading me and my family to think that the problem was resolved This was the quickest item to change outWhen it was brought in the other times it should have had further diagnostics completed prior to delivering back as it was a hazard Things should have been done differently and they need to take responsibility for that Western RV should have checked the contact points to at least look for loose connections instead of flicking a switch and claiming that they could not replicate the problem Kind Regards,*** *** ***
Sincerely,
*** ***
Refund of purchase price would be acceptable. I've attached pictures of the wiring that could have burnt the trailer down and compromised the safety of my family.
The Customer's request is unacceptable. The repairs required are warrantable, and the dealership is willing to make...
the appropriate request to the Manufacturer Jayco to authorize the repair. The customer has requested that we don't proceed in any fashion until he gives us notice. The repair can and will be performed in a timely fashion, but we are awaiting Mr [redacted] to provide authorization to proceed.