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Western & Southern Life

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Western & Southern Life Reviews (4)

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

This
policy is a universal life policyPremiums for such policies are flexible and
payable for the lifetime of the insured until the maturity date, when the
policy endsThe cost of insurance increases annually, as outlined in the
policy contract. The owner selects the amount to be
billed and can change
the amount billed at any time. The difference between what the owner pays
and the monthly charge is deducted from the cash value fund. Annual
reports are sent each year to inform the owner of the policy’s performance and
cash valuesOne of our representatives has tried to contact Ms*** by
phone without success and is following up with written correspondence

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

We regret any miscommunication about the deductions. When new insurance applications are
submitted to our company, the clients are informed the authorized deductions
are processed immediately and will be deducted from their bank  account
within 24 hours. In this case, the clients...

changed their mind and requested the
deductions be stopped. However,  the deductions had already been
processed. Because the applications were withdrawn, the premiums will be
automatically refunded back into their account within 21 days. This time
period is necessary to ensure the deductions have cleared the bank and will be
honored. Meanwhile, we are reimbursing Ms. [redacted] for overdraft fees.

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Address: 5416 So Saratoga St, New Orleans, Louisiana, United States, 70126

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