Western Tree Removal Specialists Reviews (2)
Western Tree Removal Specialists Rating
Address: PO Box 1418, Windsor, California, United States, 95492
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They took us to court for payment, we brought all of our paperwork, paid invoice to a contractor for repairs on fence and picturesThe judge ruled in our favor that (1) we don't have to pay their fees, and (2) they have to pay us $the difference between their fee & what was paid to the contractorI want to make it clear that we had no intentions of going to court on this matter, in fact all correspondences from us clearly stated we just wanted to move on and if they stop collection we would not pursue the additional $we paidThey operate on ego/pride so beware, not mature enough business people to admit their wrong doing, correct the wrong and make things rightService businesses, like theirs, thrive on customer referrals, they should concentrate on proper customer service to grow their business
They took us to court for payment, we brought all of our paperwork, paid invoice to a contractor for repairs on fence and pictures. The judge ruled in our favor that (1) we don't have to pay their fees, and (2) they have to pay us $290.00 the difference between their fee & what was paid to the contractor. I want to make it clear that we had no intentions of going to court on this matter, in fact all correspondences from us clearly stated we just wanted to move on and if they stop collection we would not pursue the additional $290 we paid. They operate on ego/pride so beware, not mature enough business people to admit their wrong doing, correct the wrong and make things right. Service businesses, like theirs, thrive on customer referrals, they should concentrate on proper customer service to grow their business.