Westerville Heating & Cooling

We did a service call in May and mentioned that if there was a continued leak the coil was under warrantyThe Air conditioner is still cooling from our numerous conversations and unfortunately Rheem will not cover the coil unless we can prove there is a leakWe can send the coil back, however
the customer will be responsible once tested if it there is no leak Since this was in May and it is still cooling there is a great chance that there is not a leak Feel free to call us or any Rheem dealer if this is the route you would like to take. Thank you!

Dec. 9, 2016Revdex.comIn response to the letter you sent me dated 11-30-16. As I stated in my last letter Westerville Heating & Cooling did not respond in Aug. 2016 to the problem with our air condition. The last time they were here they said "and I have it on paper" that there was a leak and they would order the part and be back to fix it. They do not take calls or answer any phones. This is an on going problem and they are not telling the truth. We will not just let this slide. They need to make good on their promise. Please look into this further.Thank you,