Sign in

Westlake Charters

Sharing is caring! Have something to share about Westlake Charters? Use RevDex to write a review
Reviews Westlake Charters

Westlake Charters Reviews (1)

Review: I contacted Westlake Charters for a bus trip to Sesame Place and I sign a contract with them for services to be render on Saturday July 20,2013. I received a phone call that Saturday morning around saying that the bus had mechanical problems and that they did not have a bus to send to me. By the time I got that message it was to late to contact anybody so all my guest showed up and they were all disappointed. I spoke with [redacted] from Westlake company and he told me that he will reschedule the trip. The trip was rescheduled for Saturday August 20, 2013. Days prior to the trip I tried calling him and I never got a response until the Friday before the trip and I asked him if he had everything in place for my trip and he told me that He was working on getting the bus and a driver. I asked him what did he mean by getting a bus and a driver if this was the day before my trip. His response was that he did not assign a driver yet but that he was going to get back to me. I became very distress and I forward his information to my daughter who contacted him and he told her that he will the same thing and she gave him her cell number for him to call her with the information about the bus and the driver.[redacted] never called until the Saturday morning at 6:17 am saying that he tried calling me and my daughter on Friday night to let us know that he did not have a bus. I told him that he was lying because he never called me or my daughter. Now I'm stock with 55 tickets for Sesame Place and monies need to be reimburse for the trip.Desired Settlement: I need to be reimbursed the money that was paid for the bus, the total amount paid for the tickets, money spend on food, beverage, and snacks for the two planned trips and compensation for all the stress and aggravations that I been put through for the past month.

Check fields!

Write a review of Westlake Charters

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Westlake Charters Rating

Overall satisfaction rating

Description: Transportation Services

Address: 1 Gateway Center Suite 2600, Newark, New Jersey, United States, 07102

Phone:

Show more...

Add contact information for Westlake Charters

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated