Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards,
The first thing I would like to state is Ms [redacted] threatened my Customer Service agent that she was going to come blow up our building on 10/16/at approximately 2:00pm ESTUnfortunately she called our corporate line which does not record customer messages, otherwise Ms [redacted] would be in jail right now!Below you will find the order email history from Ms [redacted] :Sat 9/5/7:AM Dear ***, Thank you for your recent orderUnfortunately, your order has been placed on hold because there has been multiple order from you in the past two daysWe can be contacted either via email or the number listed below with the valid information There is also an issue with the billing address on the cardWe only require the valid billing address for verification of the card used for the above orderWe can be contacted either via email or the number listed below with the valid information Please note, your order being on hold will cause a delay in receiving your items, and if we do not hear from you, it will result in the cancellation of your orderThank you again for choosing DearLady Regards, Dear Lady Customer Service 888-487- / [redacted] Style Definitions */ Sat 9/5/8:PM There should not be an order for the amount of $And if you call [redacted] you will see that the address does match and that this is a federal government card from social security directly and all the profile should be accurateSo_________,,!Sun 9/6/7:AM / [redacted] Style Definitions */ Dear ***, Thank you for your swift reply, that was the information we neededYour order is now processing Regards, Dear Lady Customer ServiceSun 9/6/8:PM / [redacted] Style Definitions */ I do apologize you is not open today Sunday at allBut if I do not know why there is two orders at onceBut regardless, the order for $should not be but then maybe you can instead send a [redacted] and [redacted] for $Unless you have a sale and you can send the [redacted] because I AM A FEW CENTS SHORTIt is for a girl whom is getting married and It is going to be for a future to be bride party.Tue 9/8/11:AM / [redacted] Style Definitions */ Fri 9/11/8:PM / [redacted] Style Definitions */ Fwd: Order confirmation #: [redacted] It was return because it was checked to discreet order and it was notIt was in a package that read were it came fromIt was in a Gray plastic package that you can touch and feel exactly what was in it without openingFor a mailman to leave at the front door and everyone and the postal to know what it wasIt was suppose to be a gift bit spoiled because it was in that indiscreet package Have it had been in a box so no one can play the blindfold game and know exactly what it wasUnless you want to resend it in a discreet package then it has been return to you and refund expectedFor a check mark was in front were it read discreet package and no one would know what it is shippedAnd it was the opposite / [redacted] Style Definitions */ Sat 9/12/8:AM / [redacted] Style Definitions */ Dear ***, I’m sorry to hear you refused your packageAll of our packages are sent discreetly, bearing no information regarding the contents of the itemOur packaging is dependent on size of packageMost of our packages are sent out in grey poly mailer bagsWe do this in order to keep our package costs and shipping at a bare minimum to pass the savings to youThe only information on the package is our company name, WestMarket, LLC When we receive your package, we will cancel your order and issue you a refund, minus our restock feeShipping is not refundable.This is how everything went down until Ms [redacted] called on 10/16/threatening to blow up our building....in the meantime you can see all of the log entries into our system below......When the treat was made it was time to stop dealing with Ms [redacted] And NOW you know the entire storyI don't intend to give this lady anything or to work or sell to her ever again after the threat she placed on my building and employees! She's lucky as [redacted] it was not recorded!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
Unfortunately we do need to file claims and wait for a response. I have spoken to my Customer Service department and they will get a replacement order shipped today. Part of his order was received the other is apparently lost. See tracking...
below:[redacted]A replacement will be shipped today for the missing items. We do ask that if the first package is received to please refuse delivery so it is returned to our facility.
The first thing I would like to state is Ms[redacted] threatened my Customer Service agent that she was going to come blow up our building on 10/16/at approximately 2:00pm ESTUnfortunately she called our corporate line which does not record customer messages, otherwise Ms[redacted] would be in
jail right now!Below you will find the order email history from Ms[redacted]:Sat 9/5/7:AM
Dear [redacted],
Thank
you for your recent orderUnfortunately, your order has been placed on hold
because there has been multiple order from you in the past two daysWe can be
contacted either via email or the number listed below with the valid
information
There is also an issue with the billing address on the
cardWe only require the valid billing address for verification of the
card used for the above orderWe can be contacted either via email or the
number listed below with the valid information
Please note, your order being on hold will cause a delay in
receiving your items, and if we do not hear from you, it will result in the
cancellation of your orderThank you again for choosing DearLady
Regards, Dear Lady Customer Service
888-487-
Sat 9/5/8:PM
There should not be an order for the amount of $And if you call
[redacted] you will see that the address does match and that this is a federal
government card from social security directly and all the profile should be
accurateSo_________,,!Sun 9/6/7:AM
Dear [redacted],
Thank you for your swift reply, that was the information we
neededYour order is now processing
Regards,
Dear Lady Customer ServiceSun 9/6/8:PM
I do apologize you is not open today Sunday at allBut if I
do not know why there is two orders at onceBut regardless, the order for
$should not be but then maybe you can instead send a [redacted] and [redacted] for $Unless you have a sale and you can send the [redacted] because I AM A FEW CENTS SHORTIt is for a
girl whom is getting married and It is going to be for a future to be bride
party.Tue 9/8/11:AM
Fri 9/11/8:PM
Fwd: Order confirmation #:
[redacted]
It was return because it was checked to discreet order and it was notIt was
in a package that read were it came fromIt was in a Gray plastic package that
you can touch and feel exactly what was in it without openingFor a mailman to
leave at the front door and everyone and the postal to know what it wasIt was
suppose to be a gift bit spoiled because it was in that indiscreet package
Have it had been in a box so no one can play the blindfold game and know
exactly what it wasUnless you want to resend it in a discreet package then it
has been return to you and refund expectedFor a check mark was in front were
it read discreet package and no one would know what it is shippedAnd it was
the opposite
Sat 9/12/8:AM
Dear [redacted],
I'm sorry to hear you refused your packageAll of our packages
are sent discreetly, bearing no information regarding the contents of the itemOur
packaging is dependent on size of packageMost of our packages are sent out in
grey poly mailer bagsWe do this in order to keep our package costs and
shipping at a bare minimum to pass the savings to youThe only information on
the package is our company name, WestMarket, LLC
When we receive your package, we will cancel your order and
issue you a refund, minus our restock feeShipping is not refundable.This is how everything went down until Ms[redacted] called on 10/16/threatening to blow up our building....in the meantime you can see all of the log entries into our system below......When the treat was made it was time to stop dealing with Ms[redacted]
And NOW you know the entire storyI don't intend to give this lady anything or to work or sell to her ever again after the threat she placed on my building and employees! She's lucky as [redacted] it was not recorded!
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards,
The first thing I would like to state is Ms [redacted] threatened my Customer Service agent that she was going to come blow up our building on 10/16/at approximately 2:00pm ESTUnfortunately she called our corporate line which does not record customer messages, otherwise Ms [redacted] would be in jail right now!Below you will find the order email history from Ms [redacted] :Sat 9/5/7:AM Dear ***, Thank you for your recent orderUnfortunately, your order has been placed on hold because there has been multiple order from you in the past two daysWe can be contacted either via email or the number listed below with the valid information There is also an issue with the billing address on the cardWe only require the valid billing address for verification of the card used for the above orderWe can be contacted either via email or the number listed below with the valid information Please note, your order being on hold will cause a delay in receiving your items, and if we do not hear from you, it will result in the cancellation of your orderThank you again for choosing DearLady Regards, Dear Lady Customer Service 888-487- / [redacted] Style Definitions */ Sat 9/5/8:PM There should not be an order for the amount of $And if you call [redacted] you will see that the address does match and that this is a federal government card from social security directly and all the profile should be accurateSo_________,,!Sun 9/6/7:AM / [redacted] Style Definitions */ Dear ***, Thank you for your swift reply, that was the information we neededYour order is now processing Regards, Dear Lady Customer ServiceSun 9/6/8:PM / [redacted] Style Definitions */ I do apologize you is not open today Sunday at allBut if I do not know why there is two orders at onceBut regardless, the order for $should not be but then maybe you can instead send a [redacted] and [redacted] for $Unless you have a sale and you can send the [redacted] because I AM A FEW CENTS SHORTIt is for a girl whom is getting married and It is going to be for a future to be bride party.Tue 9/8/11:AM / [redacted] Style Definitions */ Fri 9/11/8:PM / [redacted] Style Definitions */ Fwd: Order confirmation #: [redacted] It was return because it was checked to discreet order and it was notIt was in a package that read were it came fromIt was in a Gray plastic package that you can touch and feel exactly what was in it without openingFor a mailman to leave at the front door and everyone and the postal to know what it wasIt was suppose to be a gift bit spoiled because it was in that indiscreet package Have it had been in a box so no one can play the blindfold game and know exactly what it wasUnless you want to resend it in a discreet package then it has been return to you and refund expectedFor a check mark was in front were it read discreet package and no one would know what it is shippedAnd it was the opposite / [redacted] Style Definitions */ Sat 9/12/8:AM / [redacted] Style Definitions */ Dear ***, I’m sorry to hear you refused your packageAll of our packages are sent discreetly, bearing no information regarding the contents of the itemOur packaging is dependent on size of packageMost of our packages are sent out in grey poly mailer bagsWe do this in order to keep our package costs and shipping at a bare minimum to pass the savings to youThe only information on the package is our company name, WestMarket, LLC When we receive your package, we will cancel your order and issue you a refund, minus our restock feeShipping is not refundable.This is how everything went down until Ms [redacted] called on 10/16/threatening to blow up our building....in the meantime you can see all of the log entries into our system below......When the treat was made it was time to stop dealing with Ms [redacted] And NOW you know the entire storyI don't intend to give this lady anything or to work or sell to her ever again after the threat she placed on my building and employees! She's lucky as [redacted] it was not recorded!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
Unfortunately we do need to file claims and wait for a response. I have spoken to my Customer Service department and they will get a replacement order shipped today. Part of his order was received the other is apparently lost. See tracking...
below:[redacted]A replacement will be shipped today for the missing items. We do ask that if the first package is received to please refuse delivery so it is returned to our facility.
The first thing I would like to state is Ms[redacted] threatened my Customer Service agent that she was going to come blow up our building on 10/16/at approximately 2:00pm ESTUnfortunately she called our corporate line which does not record customer messages, otherwise Ms[redacted] would be in
jail right now!Below you will find the order email history from Ms[redacted]:Sat 9/5/7:AM
Dear [redacted],
Thank
you for your recent orderUnfortunately, your order has been placed on hold
because there has been multiple order from you in the past two daysWe can be
contacted either via email or the number listed below with the valid
information
There is also an issue with the billing address on the
cardWe only require the valid billing address for verification of the
card used for the above orderWe can be contacted either via email or the
number listed below with the valid information
Please note, your order being on hold will cause a delay in
receiving your items, and if we do not hear from you, it will result in the
cancellation of your orderThank you again for choosing DearLady
Regards, Dear Lady Customer Service
888-487-
Sat 9/5/8:PM
There should not be an order for the amount of $And if you call
[redacted] you will see that the address does match and that this is a federal
government card from social security directly and all the profile should be
accurateSo_________,,!Sun 9/6/7:AM
Dear [redacted],
Thank you for your swift reply, that was the information we
neededYour order is now processing
Regards,
Dear Lady Customer ServiceSun 9/6/8:PM
I do apologize you is not open today Sunday at allBut if I
do not know why there is two orders at onceBut regardless, the order for
$should not be but then maybe you can instead send a [redacted] and [redacted] for $Unless you have a sale and you can send the [redacted] because I AM A FEW CENTS SHORTIt is for a
girl whom is getting married and It is going to be for a future to be bride
party.Tue 9/8/11:AM
Fri 9/11/8:PM
Fwd: Order confirmation #:
[redacted]
It was return because it was checked to discreet order and it was notIt was
in a package that read were it came fromIt was in a Gray plastic package that
you can touch and feel exactly what was in it without openingFor a mailman to
leave at the front door and everyone and the postal to know what it wasIt was
suppose to be a gift bit spoiled because it was in that indiscreet package
Have it had been in a box so no one can play the blindfold game and know
exactly what it wasUnless you want to resend it in a discreet package then it
has been return to you and refund expectedFor a check mark was in front were
it read discreet package and no one would know what it is shippedAnd it was
the opposite
Sat 9/12/8:AM
Dear [redacted],
I'm sorry to hear you refused your packageAll of our packages
are sent discreetly, bearing no information regarding the contents of the itemOur
packaging is dependent on size of packageMost of our packages are sent out in
grey poly mailer bagsWe do this in order to keep our package costs and
shipping at a bare minimum to pass the savings to youThe only information on
the package is our company name, WestMarket, LLC
When we receive your package, we will cancel your order and
issue you a refund, minus our restock feeShipping is not refundable.This is how everything went down until Ms[redacted] called on 10/16/threatening to blow up our building....in the meantime you can see all of the log entries into our system below......When the treat was made it was time to stop dealing with Ms[redacted]
And NOW you know the entire storyI don't intend to give this lady anything or to work or sell to her ever again after the threat she placed on my building and employees! She's lucky as [redacted] it was not recorded!