Westminster Mint

Purchased a rare coin from their website. Payment processed. Days later get a canceled email. When I inquire about it, they said they did not even have record of the coin they sold me and tried to upsell and less graded coin for twice what I paid them for the better graded coin I already purchased from them. I am running down from NGC to see who owns the coin Westminster Mint sold me. Stay away. Bait and switch tactics.

I am rejecting this response because: THE IN QUESTION WAS CREDITED TO A "CLOSED ACCOUNT" AT cCOMERICA bANK DALLAS, I VISITED WITH THE bRANCH Manager at Comerica Spring Valley and Midway and was told the Bank does NOT process transactions regarding CLOSED ACCOUNTS...FEDERAL TRADE COMMKJISSION, WISCONSIN ATTORNEY GENERALS OFFICE AND THE tEXAS ATTORNEY GENENERALS OFFICE PLUS DAVELIEBER THE DALLAS WATCHDOG

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me, as long as it is also satisfactory to the Revdex.com, in the interest of other consumers

As we were unable to fulfill the order he was requesting, our salesmen simply tried to offer him another coin that customers are normally interested in MrIan [redacted] called the Revdex.com to explain that we did not have the amount of Maple Leafs the customer wantedWe were under the impression that this was communicated to the customer by the Revdex.com as well

Initial Business Response / [redacted] (1000, 5, 2015/07/23) */ I would like to offer our sincere apology to the [redacted] familyThe products they ordered in February were in stock then and are in stock todayAlthough this is obviously some sort of computer error, the consumer made enough calls and spoke with people who should have been able to rectify this matterWe have shipped the coins today and I have called and left a message for Mrs[redacted] to notify her about this and to offer my apologyWe have also refunded the purchase price of $today Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/07/25) */ (The consumer indicated he/she ACCEPTED the response from the business.) I accept and it is a very generous response and we will do business with them againThank you

We will be overnighting Mr [redacted] 's order today

Initial Business Response / [redacted] (1000, 10, 2015/10/20) */ Ms [redacted] was contacted by Westminster Mint on 10/20/Ms [redacted] confirmed that she received all products ordered from Westminster MintAlso as requested, Ms [redacted] will receive documentation for all of her orders that clearly state her name as the sole owner as well as the products she orderedThe same will be done for Ms [redacted] order as well Initial Consumer Rebuttal / [redacted] (2000, 12, 2015/10/21) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 12, 2015/06/23) */ The coin Mr [redacted] purchased was independently certified and has been graded in perfect MScondition by PCGS, the leading coin grading service in the worldThe coin is 100% genuineThis coin is a bullion strike coin that was minted at West PointBullion strike Silver Eagles have been issued since and none of them have ever had an identifying mint on themBullion strike coins are now mostly minted at WestPoint although some are also still minted at San FranciscoBecause there is no mint mark on the coin, the grading service, PCGS, identifies the mint who struck the coin in parenthesis(W) for WestPoint or (S) for San FranciscoThis (W) or (S) appears on the holder of the coinsNot on the physical coinOnly Proof coins and special commemorative coins are minted with any identifying mint markThis coin was purchased in October and is now well out of the 30-day inspection period we offerIf Mr [redacted] is not satisfied with this explanation he can return the coin for a refund of the original purchase price

We will be fulfilling the order for the two coin sets ordered as requested Going forward, we will not fulfill any additional orders from Mr***, his account will be closed with the Westminster Mint