Customer service has been a very big struggle, with North Shore GynecologyI have been coming to this location in Peabody since 2014, and every time I come in I re*** my labs to go to ***Which the office has a good history of should be all over my file historyEverything had been going great up until my last visit
They had a new girl working in July 2016, and I told her my labs had to go to ***Well they sent my labs to the wrong place, and I got billed dollars which I have to pay dollars of for a regular lab exam
They disregarded my request to sent to send it ***, Now I have been calling the office everyday for two week and leaving messages for there office manager JanetNo one there can tell me her last name or give me her emailAlso I have been talking to the front desk Admin *** is very rude on the phone, and basically just told me that its not there problem they sent it to the wrong labNo one is willing to talk to me about my prob
Customer service has been a very big struggle, with North Shore GynecologyI have been coming to this location in Peabody since 2014, and every time I come in I re*** my labs to go to ***Which the office has a good history of should be all over my file historyEverything had been going great up until my last visit
They had a new girl working in July 2016, and I told her my labs had to go to ***Well they sent my labs to the wrong place, and I got billed dollars which I have to pay dollars of for a regular lab exam
They disregarded my request to sent to send it ***, Now I have been calling the office everyday for two week and leaving messages for there office manager JanetNo one there can tell me her last name or give me her emailAlso I have been talking to the front desk Admin *** is very rude on the phone, and basically just told me that its not there problem they sent it to the wrong labNo one is willing to talk to me about my prob