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Westview at Lincoln Station

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Westview at Lincoln Station Reviews (2)

Good afternoon, Unfortunately, our community does not have a fax machine for me to send a response in a timely manner I have attached the pictures for the complaint against the community for charges owed. If you would like more pictures I can send them in a separate email.
Here are a few that were taken upon move out. The residents were charged $for drip pans, $for cleaning, $for carpet clean and $to full paint the apartment. These are fair accessed charges for the condition of the apartment upon move out I did notice that rent was charge up for five days that they should not have owed in the amount of $and have credited that back. They will receive a check in that amount with the next days But the cleaning charges will not be credited back Any questions please feel free to contact me Sincerely, *** *** | Business Manager

Initial Business Response /* (1000, 8, 2015/07/20) */
Mrs. [redacted],
I apologize for the miscommunication. Applicants receive preferred employer discounts upon approval and move in. Typically, if someone cancels the fees would not be waived. It is to our benefit to have these preferred employee...

residents move in. However, because of the miscommunication, we will waive the [redacted] application for your as a customer service courtesy. Please contact the leasing office should you have any questions or concerns. We hope this resolves your [redacted] complaint.
Initial Consumer Rebuttal /* (2000, 10, 2015/08/03) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept the response because this is inline with the discussion I had with the leasing representative at the time the application was submitted. It was communicated that the monies would be returned should I no longer be interested in renting a unit at the property. I asked and my spouse asked as well which is why we were comfortable with putting money down. I would like to thank the property for remedying this issue.

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Address: 10185 Park Meadows Dr., Lone Tree, Colorado, United States, 80124

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