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Wet Fly Construction Reviews (3)

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me [redacted] from Low and Mean has emailed me with an acceptable resolution I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

To whom it may concern:Early this morning I received an email from [redacted].  See below the email response back to him.LM Support <[redacted].[redacted]>10:52 AM (1 hour ago)to [redacted],Please let me introduce myself, my name is [redacted] and I am the General Manager of Low...

and Mean.  This email was forwarded over to me. Well let me start by apologizing for the lack of customer service that you received. I was informed that you had called, but that you had accepted the credit and wanted to purchase a regular gas cap ring and that everything was resolved and no return call was needed.  I can't begin to express my disappointment in the service you received. Our staff is new and in need of further training and monitoring.  Please don't take that as an excuse just as a fact that I will be doing something about as I don't want this to happen again.Thank you for the detailed email with all the supporting documentation. I can clearly see without a doubt the problems you have stated are in fact valid.Now for resolution.  I am happy to give you a refund or ship out the product and give you a refund of the excess shipping charges.  Please let me know how you would like to proceed and I will personally make sure that it happens.[redacted]-- Best Regards,[redacted].[redacted]Low and Mean L.L.C.[redacted].[redacted]###-###-#### Office number###-###-#### Toll free number###-###-#### Fax number   I do believe that I have offered a resolution to the problem and am waiting for his response as to how he would like to proceed.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. [redacted] from Low and Mean has emailed me with an acceptable resolution  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

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Address: 940 Rio Vista Ave, Eugene, Oregon, United States, 97404-1331

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www.lownmean.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Wet Fly Construction, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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