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Wet 'N Wild Emerald Pointe Water Park

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Wet 'N Wild Emerald Pointe Water Park Reviews (3)

I am rejecting this response because:
No one has given me any email address or fax number to send the information to.  I have a bank statement from March showing the debit to my account for 102.99.  I have a receipt that shows my full payment.I have called the business 30 times and have been sent to the voice mail of Tiffany, the finance manager who has not called me back to explain what she's talking about.  I called my bank and they told me that there are not rejected payments from any business, ever!  I asked them to search for Wet and Wild Emerald Pointe specifically and nothing shows up.The General Manager needs to call me back.  He accused me of felony fraud, intimidated and extorted money from me, and traumatized me and my grandchild.  Since this incident, I have had chronic anxiety attacks, disabling headaches, nightmares which have caused me to wake up screaming and a loss of ability to function.  As aa result of this incident, I will have to see a therapist which will cost me hundreds of dollars.The business needs to give me information about how to send this documentation.  In the meantime, someone needs to address their shoddy bookkeeping, antiquated computer systems, and unfair and fraudulent business practices.  No one has addressed any of these issues yet.

I am rejecting this response because: Once again, this is not true.  I have sent a certified letter to you, the owners of your business, the Revdex.com and the Consumer Protection Agency with documentation that you were paid in March.  Please fix whatever glitch you have in your system.  You probably need to get some hands-on help from an IT business.  This glitch has been a big headache.  I'm sure other people have been victimized by your incompetence.

You can call Julia M[redacted] at [redacted] x [redacted]. Julia will take your call. Please have your information ready to provide to her.

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