Weyerhaeuser Company

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Todd *** is FULL OF EXCUSES and why the issues are always someone else's fault. HE delayed, dropped the ball etc. IF, Indeed, he notified my father at 11:on 6/11/regarding the exact amount needed to close, then why were we STILL awaiting a response AFTER noon (per my text messages, still in my phone, where I am BEGGING for SOME SORT OF INFORMATION) while we needed to obtain the cashier's check, andthen drive the hours to the closing that Mr*** didn't even have the decency to appear???? We could rehash how it is customary for the Mortgage broker, not the customer, to know what documents are required and when. You can blame the IRS, the lender, whomever else, the fact is that you claim NO ACCOUNABILITY FOR YOUR LACK OF ATTENTION TO DETAIL AND SHOTTY CUSTOMER SERVICE AT BEST!!!!!!!!!!Complete unprofessional and inappropriate behavior. I don't care if money comes of this, as long as the file is present to prevent others from this type of treatment.
Regards,
*** ***